Sarah Reinelt

Detroit, MI

NMLS 1554068

Triple Crown Banker

Sarah's Reviews

Sophia Linnell
Buying a home is a challenging time in one's life, but Sarah did everything she could to make it less so. Whenever my husband or I had a question or were unsure of where we stood with the process, Sarah was always happy to help--often on the weekends or when she was not at work. She did this without making us feel we were a bother; as a matter of fact, she said she was happy to help no matter how ...Buying a home is a challenging time in one's life, but Sarah did everything she could to make it less so. Whenever my husband or I had a question or were unsure of where we stood with the process, Sarah was always happy to help--often on the weekends or when she was not at work. She did this without making us feel we were a bother; as a matter of fact, she said she was happy to help no matter how many times we needed her. Having her helping us was very comforting and made the experience of buying our home a happy one. We are very grateful for Sarah's help and would absolutely recommend working with her to anyone in the process of buying a home.Read MoreRead Less
Ashley Crossland
Sarah did a great job getting my loan going. She answered any questions I had and listened to what was important to us!
Marguerite Brown
Sarah is very easy to work with, professional and competent.
Meagan Christine
Sarah was so much help. She answers all my questions and made what could have been a very stressful experience, so much easier.
Rod Montoya
Sarah did an excellent job getting the loan process started and even was helpful when it went to underwriting to return phone calls and reach others in underwriting on my behalf.
Jodie Coats
Sarah was very professional and courteous. She was very accessible and able to answer all my questions and concerns.
Fe Keller
Sarah is very responsive and easy to work with. The Rocket Mortgage team I worked with is great, answering details of the loan and closing cost. The web site is excellent, although, the requirements are sometimes not clear. In some instances, I end up answering the same question at least 2 times and this is quite irritating..
Lastly, I have some suggestions in the preparation for the cash needed ...Sarah is very responsive and easy to work with. The Rocket Mortgage team I worked with is great, answering details of the loan and closing cost. The web site is excellent, although, the requirements are sometimes not clear. In some instances, I end up answering the same question at least 2 times and this is quite irritating..
Lastly, I have some suggestions in the preparation for the cash needed at closing cost. As a client, I would want that the estimated cash needed at closing to be as close as possible to the actual amount. At my closing there is at least $ 500+ related to the homeowner association that should have been disclosed at the beginning. The standard estimate form should include this, although it may increase the closing cost that is presented to the potential client.Read MoreRead Less