Scott Gwin

Detroit, MI

NMLS 1376133

Senior Support Banker

Scott's Reviews

Enit Colon
Scott is a true professional and a pleasure to work with. I can't believe how quickly things moved with the refinance. Amazing happens when you combine world-class people with world-class technology!!! I could not be any happier with the service that I received during this process. Lastly, the level of service continues once the loan closes.

Sincerely,
Jorge Colon
Tina Molander
Scott Gwin is a very knowledgeable real estate finance professional. He provides clear, concise information. His response time to phone or email requests/questions is normally same day. I have confidence in Scott and his abilities. To provide background on how I make this judgement regarding Scott, I have decades of experience working with commercial real estate people, from prior jobs I've held, ...Scott Gwin is a very knowledgeable real estate finance professional. He provides clear, concise information. His response time to phone or email requests/questions is normally same day. I have confidence in Scott and his abilities. To provide background on how I make this judgement regarding Scott, I have decades of experience working with commercial real estate people, from prior jobs I've held, as well as years of working with real estate financial advisers and servicing agents for personal family real estate holdings. I have 25 years of professional financial and audit experience and expect people to know their industry and be able to provide answers and service without stumbling. You can have 100% confidence in Scott; he is outstanding in his work ethic and knowledge of the industry.Read MoreRead Less
Georgia Thomas
Scott was the first of many lender representatives to contact me. I told him I wanted to talk with several lenders and there was no sales pitch to get me to just sign on with him. In the end I did go back to Scott at Rocket Mortgage and he walked me through every step of the loan process. He told me several times that I could contact him personally rather than the representative on Rocket Mortgage...Scott was the first of many lender representatives to contact me. I told him I wanted to talk with several lenders and there was no sales pitch to get me to just sign on with him. In the end I did go back to Scott at Rocket Mortgage and he walked me through every step of the loan process. He told me several times that I could contact him personally rather than the representative on Rocket Mortgage and I took him up on it. Scott was awesome and I would readily refer friends and family to him. At one point I accidentally texted Scott a picture of my dog and he responded what a nice looking dog it was, as if it was a normal everyday occurrence. Read MoreRead Less
Paris Goodnight
Scott is thorough, reliable, courteous and helpful. We enjoyed working with him.
Pamela Illies
Scott Gwin is the only reason I'm actually a Rocket Mortgage customer. At one point I was so fed up with the process I was going to call it quits. Scott "talked me off the ledge", got me the help I needed to finally move the process along, calmly and patiently explained things so I understood them, and truly made me feel like a valued consumer. Thank You so much, Scott, for your knowledge, your...Scott Gwin is the only reason I'm actually a Rocket Mortgage customer. At one point I was so fed up with the process I was going to call it quits. Scott "talked me off the ledge", got me the help I needed to finally move the process along, calmly and patiently explained things so I understood them, and truly made me feel like a valued consumer. Thank You so much, Scott, for your knowledge, your understanding, and your compassion. I hope your supervisor knows how valuable an asset you are!!Read MoreRead Less
Peg Marcotte
Scott was very easy to talk with on the phone in initiating the loan application. I truly appreciated that he stayed on with me to ensure each of the forms were properly completed and posted for the process to begin. I had one question I think as the loan was being processed and I reached out to Scott at that time. He was very prompt in getting back to me and addressed the question I had. ...Scott was very easy to talk with on the phone in initiating the loan application. I truly appreciated that he stayed on with me to ensure each of the forms were properly completed and posted for the process to begin. I had one question I think as the loan was being processed and I reached out to Scott at that time. He was very prompt in getting back to me and addressed the question I had. Even tho this is an online process, it was almost as good as having someone to go visit in person at a bank office - accessibility is important in this online world... Read MoreRead Less
Sheila 'Black' Purkat
Scott Gwin kept me updated on the steps to move the loan forward.
Pal Coffee
Perfect service. From start to finish. Thanks Scott!
Tarek Ghattas
Scott was very professional and he responded to my calls in a timely manner.
Tunya King
He answered all of the questions that I had. Made sure to follow up.