Scott Heneveld

Detroit, MI

NMLS 1409415

Triple Crown Banker

Scott's Reviews

Wanda Blake Real Estate Professional
Scott Heneveld was wonderful to work with. He helped my client, a first time buyer, to understand the lending process. My client knew exactly what he needed to do so his loan would fund and close on time. I would use Scott any time. His key talents are he knows how to make people feel comfortable and understand what is expected of them. He is friendly, knowledgeable, quick to understand what...Scott Heneveld was wonderful to work with. He helped my client, a first time buyer, to understand the lending process. My client knew exactly what he needed to do so his loan would fund and close on time. I would use Scott any time. His key talents are he knows how to make people feel comfortable and understand what is expected of them. He is friendly, knowledgeable, quick to understand what is the best loan for the client, reliable, easy to work with, and he makes sure the loan funds on time. He keeps in touch with the Real Estate Agent and lets them know what is needed for the client. He is quick to return your calls to him. I would use him anytime. He did a great job!!! Read MoreRead Less
Troy Landers
Scott was excellent. I was originally having trouble with the RocketMortgage app and I called in on a SATURDAY for help. After a very frustrating experience of calling in two other times to speak with two other people who came to two separate conclusions but the same result, that I would have to wait until Monday for a different department. Scott was a breath of fresh air. He listened intently, ...Scott was excellent. I was originally having trouble with the RocketMortgage app and I called in on a SATURDAY for help. After a very frustrating experience of calling in two other times to speak with two other people who came to two separate conclusions but the same result, that I would have to wait until Monday for a different department. Scott was a breath of fresh air. He listened intently, said that in fact the last two were correct about waiting until monday, but then offered to help me the old fashioned way.
TLDR - He was more than happy to help me get a preapproval over the phone on a Saturday!
After that, he made himself available on the weekends and never shied away from helping me understand what was going on or answering my questions.
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Zachary Kudzmas
Scott was truly a pleasure to work with. Applying for a home mortgage is tedious and complicated. However, Scott made it very to easy to understand from the very beginning . The biggest standout was his transparency and availability. I could reach him no matter the time of day, even on weekends. He truly was able to answer all of our questions, get us the amount of money we needed, and walked ...Scott was truly a pleasure to work with. Applying for a home mortgage is tedious and complicated. However, Scott made it very to easy to understand from the very beginning . The biggest standout was his transparency and availability. I could reach him no matter the time of day, even on weekends. He truly was able to answer all of our questions, get us the amount of money we needed, and walked us through every process. We were able to close in 42 days. I would recommend highly to the first time buyer and to the seasoned vet; his service is unmatched. Even after I got a competitive rate, and shopped around, the service was like no other.Read MoreRead Less
Phillip Tobin
We very much enjoyed our experience with Scott. He was very professional and explained every step of the process to us (first time buyers). He was very available and worked us through the process in an efficient manner without pushing us. I would certainly recommend his services for anyone looking for a mortgage.
Eren Sullivan Real Estate Professional
Scott did a fantastic job! Seamless and painless transaction. Great communication. I would highly recommend.
Alexander Dondokov
The work that Scott did is just more than AMAZING!!!
I applied for the loan late Friday (around 6PM), just to see if I can get something more competitive than the offer I already had. Later the same day, around 9PM I got a call from Scott (11PM his timezone) and I was really surprised since I didn't expect Rocket Mortgage to call me till Tuesday, we had a nice conversation and then I took a timeout...
The work that Scott did is just more than AMAZING!!!
I applied for the loan late Friday (around 6PM), just to see if I can get something more competitive than the offer I already had. Later the same day, around 9PM I got a call from Scott (11PM his timezone) and I was really surprised since I didn't expect Rocket Mortgage to call me till Tuesday, we had a nice conversation and then I took a timeout for a day. So I shopped for other loans and figured that Rocket Mortgage suits best for me. So on Saturday I gave a call to Scott (he even shared his cell phone number with me) and we got the ball rolling. So after 4 weeks I got the loan documents signed and ready to move in :)
I'm 100% positive that I will be referring my friends/colleagues to Rocket Mortgage and specifically Scott!

Thank you so much!
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Maria Barreto Miller
Scott was amazing! Very helpful, knowledgable and professional!
Mandy Zeman
Great customer service and very knowledgeable about the loan process. Kept me up to date on what was happening during each phase of my loan.
Jamie Rawson
Scott was great to work with and super organized. He made the process of obtaining a loan as simple as one could. He is professional and polite and on time when we set up calls. He was very helpful and knowledgeable about the marketplace and proactive when a file was missing information.
Adam Wise
Scott is fantastic to work with. We are reviewing several mortgage lenders for our first home purchase and, after having a few questions about the Rocket Mortgage process, were connected with Scott. He deftly walked us through the pre-approval process, answered all the questions we had in a polite, professional and easy to understand manner. He even offered several different ideas and ...Scott is fantastic to work with. We are reviewing several mortgage lenders for our first home purchase and, after having a few questions about the Rocket Mortgage process, were connected with Scott. He deftly walked us through the pre-approval process, answered all the questions we had in a polite, professional and easy to understand manner. He even offered several different ideas and suggestions that we had not considered. At no time during our conversation did it feel like Scott was there only to push a loan, it felt like we were having a conversation with a friend.

If all the numbers are the same (or close), we will choose Rocket Mortgage because of the exceptional service Scott offered, and we know will continue to offer.
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