Scott Heneveld

Detroit, MI

NMLS 1409415

Triple Crown Banker

Scott's Reviews

Jessica Brady
Scott was very friendly and helpful. He helped us to be able to keep our first home as a rental and get our dream home too. The rest of the process after Scott’s part was done was very long and frustrating, but thankfully it all worked out in the end. I’m not sure who could have first ordered it, but our house analysis that was required was ordered weeks later than it should have been and delayed ...Scott was very friendly and helpful. He helped us to be able to keep our first home as a rental and get our dream home too. The rest of the process after Scott’s part was done was very long and frustrating, but thankfully it all worked out in the end. I’m not sure who could have first ordered it, but our house analysis that was required was ordered weeks later than it should have been and delayed our closing almost a full week after our original closing date. We were trying to close ASAP from the start and it certainly didn’t happen.Read MoreRead Less
Scott Heneveld
Reply from Scott Heneveld:

Ms. Brady,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling that the loan process was unnecessarily delayed. At Rocket Mortgage, we take great pride in delivering high-quality service, in which we take our integrity very seriously. I am sorry if there was an ...Ms. Brady,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling that the loan process was unnecessarily delayed. At Rocket Mortgage, we take great pride in delivering high-quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through the process by having a tighter turnaround time on appraisals. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Holly Boyle
Scott was very helpful! Anytime I needed anything he would assist in anyway! Thank you so much!
Sheldon Sturm
Scott was very professional and attentive to our needs throughout the purchase process. I believe he and his team were excellent in providing the service we needed.
Alice Latorre
Scott was the most helpful person we spoke with during our experience of buying a new home. Everytime we called for help or information Scott was there to answer our question or explain what was taking place.
Elizabeth Pare
Scott was great! He was professional, polite, and helpful. He answered all our question. If left message called back with within half hour. He walked us threw getting mortgage a easy process.
Mike Borek
Scott did an amazing job at getting our loan together for us to be able to buy our dream home. I can't express enough how easy he made it for us to get all the paperwork in order.
Kristi Hellman
Scott was great. He had loads of knowledge about the process and answered all of my questions that I had being a first time homebuyer. He made the process very easy. I got a grate interest rate and loan. Thanks Scott!!
Zuleika Santos
A huge “THANK YOU” to Scott and the team. Scott was always responsive, professional, helpful. When I would freak out about anything that would come up between looking at properties, putting offers and the purchase of my property, he reassured he was always there in every step. Thank you so much!
James Brawley
Scott was absolutely essential to my home purchase from start to finish!
Eve Kluczyk
I bought a condo in the middle of the pandemic in New Jersey. Needless to say the process took much longer than anyone could have inticipated. The offer was accepted late March and we did not close until July 31st. Scott was with me every step of the way. Although this is my first home Scott treated me like I was buying a penthouse in New York City. As a salesperson myself I can say with the ...I bought a condo in the middle of the pandemic in New Jersey. Needless to say the process took much longer than anyone could have inticipated. The offer was accepted late March and we did not close until July 31st. Scott was with me every step of the way. Although this is my first home Scott treated me like I was buying a penthouse in New York City. As a salesperson myself I can say with the utmost certanity that Scott truly cares about each and everyone of his clinets. Thanks again Scott for making a frustrating process as easy as possible!Read MoreRead Less