We were very pleased with Sean. He stayed in contact with us, kept us abreast of necessary forms and info needed to complete the mortgage process. Also quite patient and great at handling our technical issues that may have come up.
Tracy Shing
Tracy Shing
551
Absolutely terrific! I wasn't expecting this level of professionalism and service when calling. I opted to call over just doing an online application for my situation because I had questions and wanted a live body. Well, I got what I wanted and more. Not only was he efficient he was knowledgeable and actually fun to work with (and that's saying something... borrowing, in general, isn't usually a ...Absolutely terrific! I wasn't expecting this level of professionalism and service when calling. I opted to call over just doing an online application for my situation because I had questions and wanted a live body. Well, I got what I wanted and more. Not only was he efficient he was knowledgeable and actually fun to work with (and that's saying something... borrowing, in general, isn't usually a "fun" endeavor). Regardless, I'd recommend Sean in a heartbeat. Nice to know this kind of service still exists.Read MoreRead Less
Pam Sexton
Pam Sexton
551
Sean Klug is a very kind and knows his job very well. We had a bumpy time because we were selling our house and purchasing a new home. But Sean was there every step of the way. He was always checking in on us via phone or email. Very easy to talk to. Very patient too. I asked a lot of questions and he always had the answers. I would recommend Sean to anyone for a loan.
551
Sean and his crew were great. He saved me from making some big mistakes. I have never purchased a home. Built two, but never purchased. He was quick to respond to all my Silly questions. Sean was very down to earth. He wasn’t comfortable until I was. Sean is why Rocket Mortgage is rated so high. They are lucky to have him represent Rocket Mortgage
Anita Cypert
Anita Cypert
551
Working with Sean Klug of Rocket Mortgage was a great experience. He answered any and all of my questions in a timely and professional manner. I highly recommend working with him and Rocket Mortgage.
Robert Decker
Robert Decker
551
It was a pleasure working with Sean. When ever I needed to ask him something, he would call me back right away. The whole process went smoothly. If I didn't understand something, He would explain it. I would recommend Sean to anybody that is in need of A Loan.
Georgeann Foster
Georgeann Foster
551
Sean was very helpful with any concerns I had. I enjoyed working with him.
Fraser Wylie
Fraser Wylie
551
Sean is a consummate professional. He made himself available to thoroughly answer all our questions and gave us great advice. I would recommend him to friends and family.
Fred Stephens
Fred Stephens
551
Always available, stays connected throughout the process, always helpful.
Lisa Herbert Huff
Lisa Herbert Huff
551
Great, informative, and cares about getting things done correctly. Great communication on his part and wouldn’t have my money anywhere else due to customer service on his part.
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