Serenity Lamprakes

Cleveland, OH

NMLS 1824241

Client Protection Banker

Serenity's Reviews

Bruce Romesburg
The communication with Serenity was exceptional!!!
She was on top of every issue and was always vailable to answer any question we had. I would hire her for my business if I had a chance!
Bruce Romesburg
San Tan Valley AZ.
Barb Nicholas
Serenity was wonderful to work with!!
Marc Moran
Serenity was fantastic and responsive! This was my first time buying a home and she helped me out every step of the way and answered all of my questions. She worked closely with my realtor to ensure everything was progressing as it should!
Amanda Griffith
We were VERY happy with the loan process and with Serenity in particular. As first time buyers, we could have gotten over our heads very quickly, but Serenity walked us through the whole process. She made sure we understood everything, and answered all of our millions of questions. She was very patient and professional.
Chris Carrubba
Serenity was on her game. She understood what I was looking for, followed up appropriately, and got us through to closing without a hitch. It was nice working with her and Rocket Mortgage.
Anthony Lawrence
Serenity was consistent in keeping me informed and up to date. Serenity also was instrumental in helping me with my questions. I will highly recommend her.
Sherri Green
She was very pleasant, easy to talk to. She taught me this loan was more beneficial to me than the LOC I had already obtained. My loan took a long time but she was with me through the end as much as she could. I thank her for her expertise and teaching me about my 1st cash out. I had always refinanced through the years. She is an asset to your company she proves excellent customer service! Keep up...She was very pleasant, easy to talk to. She taught me this loan was more beneficial to me than the LOC I had already obtained. My loan took a long time but she was with me through the end as much as she could. I thank her for her expertise and teaching me about my 1st cash out. I had always refinanced through the years. She is an asset to your company she proves excellent customer service! Keep up the good work Serenity! May GOD continue to Bless you and keep your family. At this time I pray for all the World!!!Read MoreRead Less
Mitos Lapasaran
Easy to talk to and was helpful and efficient, guided us from start to finish.
Mitos Lapasaran
Helpful, efficient and easy to talk to. She was there from start to finish.
Robin Childress
I was completely satisfied with the service I received from Serenity Lamprakes. I found her to be professional, personable and very quick to respond to my questions whether by phone, text or email. I would recommend my family and friends to go through Rocket Mortgage for their future mortgage needs.
Douglass Spilman
Serenity was great, from start to finish. She guided us through the initial application, brought in her capital team to match terms with another competitive mortgage offer, and made final adjustments to keep our rate unchanged while maximizing our cash out. Serenity was very responsive and provided timely answers and adjustments when needed.
Jason Danielson
My experience with Serenity was nothing short of amazing and I couldn't be more happy with my outcome. I highly recommend her for anybody needing to purchase or refinance their home.