Shane always responded to any questions we had re our loan process. He was thorough and explained every step as we went along with the loan.
Robin Guy
Robin Guy
551
I appreciate all that Shane did to help me get the application going, even with all of my crazy questions and requests. I also appreciated his assistance with followup questions. He is very thorough and curteous.
Jonathan Talbot
Jonathan Talbot
551
Great, thanks for the prompt, professional service.
John Ouren
John Ouren
551
Shane was particularly proactive in managing the loan process.
Daina Kasputis
Daina Kasputis
551
Responsive. Professional. A true tusted advisor.
Richard Loder
Richard Loder
551
Shane delivered as promised.
David Ankrom
David Ankrom
551
I've worked with Shane Boon from Rocket Mortgage on a home refinance and most recently on a new home purchase. My experiences with him have been fantastic. He responds very quickly, he's professional and extremely client focused. I like Rocket Mortgage, but Shane is the main reason I would come back again in the future for home loan needs and I would certainly recommend him to friends/family ...I've worked with Shane Boon from Rocket Mortgage on a home refinance and most recently on a new home purchase. My experiences with him have been fantastic. He responds very quickly, he's professional and extremely client focused. I like Rocket Mortgage, but Shane is the main reason I would come back again in the future for home loan needs and I would certainly recommend him to friends/family for their needs as well.Read MoreRead Less
Onyx SJ
Onyx SJ
551
Shane was very knowledgeable, responsive and dedicated to seeing my loan theough
Jessica Tien
Jessica Tien
551
Shane always provides a professional service and prompt replies to his customers. However, we suggest Schwab and Rocket Mortgage establishing a better work/communication channel to support the mortgage team to work with Shane so they can avoid duplicated requirements, tasks or miscommunications that burden the customers, also to avoid things fall thru the cracks or hiccups.
Katherine Reed
Katherine Reed
551
Shane was integral in getting my loan done in a timely fashion as well as always being accessible. If not for him, I would not have my new home and that was a challenging feat as there were 4 buyer/sellers and it was contingent and things kept coming up. I wanted to give up so badly, and he kept me going - he's a very positive person and that was great. This was especially stressful as I became a ...Shane was integral in getting my loan done in a timely fashion as well as always being accessible. If not for him, I would not have my new home and that was a challenging feat as there were 4 buyer/sellers and it was contingent and things kept coming up. I wanted to give up so badly, and he kept me going - he's a very positive person and that was great. This was especially stressful as I became a widow recently, and I was doing it all alone, so he really took the extra time with me to explain things I didn't understand and he was just AWESOME to work with.
I would use him any and every chance I got, and I will refer him and Rocket Mortgage to all I know.