Shane Boon

Detroit, MI

NMLS 30178

Triple Crown Banker

Shane's Reviews

HarryWilliam Boyd
Shane Boone stayed with me every step of the way thru my Rocket Mortgage Process. He did what he said he would do.
LOGISTICALLY: I WOULD SAY
Tom Kimbrell
All went well, except one issue. We asked to pay our insurance and property taxes outside of escrow, and were told that would be the case. As it turned out that wasn't included at closing. I was contacted by an official at Rocket Mortgage, and she confirmed that we were supposed to pay it outside of escrow, however somewhere along the line that was changed. Now we have to wait for a year to ...All went well, except one issue. We asked to pay our insurance and property taxes outside of escrow, and were told that would be the case. As it turned out that wasn't included at closing. I was contacted by an official at Rocket Mortgage, and she confirmed that we were supposed to pay it outside of escrow, however somewhere along the line that was changed. Now we have to wait for a year to change it.Read MoreRead Less
Michael Holmes
I have worked with Shane on refi's and home equity loans he is trustworthy, professional, and easy to work with and will use him again in the future.
Vicki Campbell
Shane was very professional and responsive during my loan process. He did a great job keeping me updated along the well which was very helpful. I would definitely recommend him to anyone needing a loan.
Autumn Pearce
Shane was incredible to work with during my refi process. He made it very easy and efficient to gather my material needed for the process and even stayed on the phone with me when I had some technical issues and talked me through them. He was available to answer all of my questions and made the entire process quite painless! I will definitely use Rocket Mortgage again for my next home purchase.
Karson Carpenter
Shane was thorough and professional in every way. He made the process fast, efficient and easy.
Claudia Geller
Shane was great to deal with during our home purchase. He was prompt in responding and following up and our loan process was quick and easy.
Alison Kennedy
Shane has a very nice reassuring tone to his voice and demeanor. He followed through with calling when he said he would. He handled things quickly and made me aware of each step in the process. His service was A+.
Ben Tysch
Knowledgeable and experienced. Excellent follow-up. He was available all through the process to answer questions. The process went relatively smoothly. He made the process as easy as possible and I felt like he took care of us.

Would like to have been informed of delays and bumps in the road earlier, but otherwise I found his service excellent.
John Reese
Shane was available and very responsive to my requests. He explained the process clearly and well, and was cheerful and friendly.
Vipin Tandon
The best experience I ever had after applying for the loan. Shane was extremely efficient and the whole process worked like a charm. I will only have him as a loan agent and refer everyone I know to him 👍👍👍