Shane Kelly

Detroit, MI

NMLS 1211996

Triple Crown Banker

Shane's Reviews

Nancy Saia
Shane was incredible from beginning to end! If I could give 10 Stars I would. Not only was he responsive and professional but he had a great attitude and personable demeanor. I'm so thankful to have had such a great representative assist me in purchasing my home. He made the process so smooth. Anyone working with him will be fortunate to have such an awesome representative on their side! Stay cool...Shane was incredible from beginning to end! If I could give 10 Stars I would. Not only was he responsive and professional but he had a great attitude and personable demeanor. I'm so thankful to have had such a great representative assist me in purchasing my home. He made the process so smooth. Anyone working with him will be fortunate to have such an awesome representative on their side! Stay cool SheenRead MoreRead Less
Aften Lane
Shane was incredible to work with. He answered all of our questions and more. His information was always accurate and thorough. We truly felt like he had our best interest in mind throughout the entire process!
Cassandra Hunter
Shane was excellent! He was with me every step of the way and was always willing to help or explain anything I wasn’t sure about as a first time home buyer!
Robbie Glover
Outstanding work ethic. Very patient when I didn’t understand something. Very flexible with my ever changing work hours
Peggy Thiergartner-Davino
Not only is Shane extremely knowledgeable about Rocket Mortgage/Rocket Mortgage, he goes above and beyond when it comes to customer service. He gave us his personal cell phone number in case we ever had any questions, and we had plenty! He was a pleasure to work with, got things done the way we were comfortable with them, and I would give him a grade of 110% !!! Thank you Shane for helping us ...Not only is Shane extremely knowledgeable about Rocket Mortgage/Rocket Mortgage, he goes above and beyond when it comes to customer service. He gave us his personal cell phone number in case we ever had any questions, and we had plenty! He was a pleasure to work with, got things done the way we were comfortable with them, and I would give him a grade of 110% !!! Thank you Shane for helping us achieve our dream home!Read MoreRead Less
Chuck Plishka
Shane was professional, pleasant and efficient. He promptly answered any question I had, and made sure the mortgage process ran smoothly. I was impressed.
Josh Lee
Very professional, quick to respond, and just all around great person to deal with.
Kendra Kulwicki
Shane was absolutely the best to work with! He is professional, friendly, easy to get ahold of and even easier to talk to. He is really understanding and helps in a variety of ways.
Douglas Duren
He answered all my questions promptly and accurately. He impressed by being motivated to help me get my mortgage.
Sue Pickard
This was my first time getting a mortgage. I just called initially to get an idea of what would be expected. Shane was so helpful in guiding me through the process, working with me, and realizing this was all new to me. He explained everything completely. My title company has heard nothing but good things about Rocket Mortgage and I am so happy that I was able to work with Shane.