Shane Kelly

Detroit, MI

NMLS 1211996

Triple Crown Banker

Shane's Reviews

Michael Keene
Being a first time buyer Shane is making it super easy, he calls when its convenient to me and I know if I have questions even on the weekends he always responds back in a timely manor.
Kristin Bell
I know the home buying process can feel intimidating but working with Shane Kelly made it a real pleasure. He explained each step along the way so that we knew exactly what to expect. He was always available to answer our questions, even during hours when you normally wouldn't expect to reach someone. I would recommend Shane to anyone!
Brent Hastings
Shane is a pleasure to work with on a mortgage; he is very responsive and follows thru to a "T".
Zaigham Hayat
Excellent customer service and great mortgage knowledge.
Kaley Beckett
There is a lot that can be said about Shane Kelly.

When my husband and I were looking into buying a home we had no idea where to start. My uncle suggested Rocket Mortgage and gave us the number, so that's who we called. The representative we were connected to was Shane Kelly.
We had worried about not being prepared prior to contacting Shane but soon came to the realization that all it took was that...
There is a lot that can be said about Shane Kelly.

When my husband and I were looking into buying a home we had no idea where to start. My uncle suggested Rocket Mortgage and gave us the number, so that's who we called. The representative we were connected to was Shane Kelly.
We had worried about not being prepared prior to contacting Shane but soon came to the realization that all it took was that one call to the right person. Shane walked us through every step. My husband and I were both in the military and we would not be surprised if Shane had spent time in the military as well. His actions made it clear from day one that he did not see what he did as a job but a mission. He made it his personal mission to help us achieve one of the biggest parts of the American Dream...buying our own home. Shane was dedicated and had a level of sheer determination when it came to helping us secure the home we wanted. Shane went out of his way, even working on his own time to make this home a reality for us.
There really is not enough words to express Shane Kelly. My husband and I would never recommend anyone but Shane, he's not your average home loan representative. He is outstanding in his line of work and an assets to the Rocket Mortgage Company.

Shane,
We cannot thank you enough for your hard work and the time you put into making one of our dreams into our reality!

-The Beckett Family
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Hazel Sylvester
Shane is Terrific !!! As a first time home buyer, the mortgage process is very complicated and scary, but Shane makes it all so easy, he takes the time to explain every process and patiently answers any questions or concerns. He has a fantastic personality that always makes me feel better for speaking with him. He encourages you to keep going and Always make time to assist anyway that he can.
...
Shane is Terrific !!! As a first time home buyer, the mortgage process is very complicated and scary, but Shane makes it all so easy, he takes the time to explain every process and patiently answers any questions or concerns. He has a fantastic personality that always makes me feel better for speaking with him. He encourages you to keep going and Always make time to assist anyway that he can.
Thank you Rocket Mortgage, for providing such fantastic staff to assist people like me.
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Monin Rivera
Great and excellent customer service
Megan Martin
Working with Shane was a pleasure! He made things run so smooth and took as much of the stress away that he could!
Leslie Hosmer
Working with Shane was a pleasure! It was a stressful time for me and my family and he was always able to answer my questions and ease the tension with his very real and down to earth demeanor. He would stay late, or work on a weekend to get the job done and done right. I would definitely recommend Rocket Mortgage and Shane Kelly to anyone on the market to buy a home.