Sheyleen Muro

Phoenix, AZ

NMLS 2547852

Banker

Sheyleen's Reviews

William Turner
Sheyleen tried to help us but her, her boss, and the Rocket team in general seemed ignorant of the bridge loan process and the various regulations involved. Our closing date had to be extended twice and there was a general lack of communication between the different departments. It was very stressful and a generally unpleasant experience.
Sheyleen Muro
Reply from Sheyleen Muro:

I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. It is my goal to set you up for success and create a seamless process. I regret that I did not earn 100% satisfaction in your eyes. I will keep your feedback in mind. I also personally ...I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. It is my goal to set you up for success and create a seamless process. I regret that I did not earn 100% satisfaction in your eyes. I will keep your feedback in mind. I also personally thank you for your time and patience. Please know I am here for you in the future.Read MoreRead Less

Rosangela Morales
I recently closed on my first home with Rocket Mortgage and I couldn’t be happier with the entire experience! From start to finish, everything was smooth, professional, and stress-free.

A huge shoutout to Sheyleen, my loan officer, who was absolutely amazing! She guided me through every step, answered all my questions, and made me feel confident throughout the entire process. Her patience, ...I recently closed on my first home with Rocket Mortgage and I couldn’t be happier with the entire experience! From start to finish, everything was smooth, professional, and stress-free.

A huge shoutout to Sheyleen, my loan officer, who was absolutely amazing! She guided me through every step, answered all my questions, and made me feel confident throughout the entire process. Her patience, knowledge, and kindness made a big difference — especially as a first-time homebuyer.

If you’re looking for a team that truly cares and gets things done, I highly recommend Rocket Mortgage and make sure you ask for Sheyleen! 🙌🏽🏡💛




everything was smooth, professional, and stress-free.

A huge shoutout to Sheyleen, my loan officer, who was absolutely amazing! She guided me through every step, answered all my questions, and made me feel confident throughout the entire process. Her patience, knowledge, and kindness made a big difference — especially as a first-time homebuyer.

If you’re looking for a team that truly cares and gets things done, I highly recommend Rocket Mortgage and make sure you ask for Sheyleen! 🙌🏽🏡💛Read MoreRead Less
Roger Dieme
Waw! Sheyleen was amazing and has a great communication with customers. She was very helpful throughout the whole process, I can’t stop thanking her every time I woke up in my new home☺️. Yes I will definitely recommend Sheyleen as your home loan expert! Than again Sheyleen
Shanor carter-larde
My experience with Sheyleen and her team was wonderful. She made the process very easy and the communication was awesome. Would love to work with her in the future.
Jocee allin
Amazing as all the others say! So kind and fun
Johnny GT
Sheyleen was amazing!!! She was so helpful and nice throughout the whole process. Her customer service is excellent. I am glad I got her as my home loan expert, and you will be too.
Aldo Herrera
Sheyleen was extremely helpful and helped guide me throughout the entire process. She always kept in-touch and always had a friendly attitude.