Silas Rettew

Detroit, MI

NMLS 1762583

Executive Banker

Silas' Reviews

Ashley Hertzog
Very disappointed. It started out well with Silas and ended badly. He was not transparent regarding fees that I was being charged and was dishonest on the day of closing. There was a lack of communication through the whole process, voicemail always full on cell and slow to call back. I would not recommend Silas or Rocket Mortgage. Definitely look closely at your numbers for hidden fees (points not...Very disappointed. It started out well with Silas and ended badly. He was not transparent regarding fees that I was being charged and was dishonest on the day of closing. There was a lack of communication through the whole process, voicemail always full on cell and slow to call back. I would not recommend Silas or Rocket Mortgage. Definitely look closely at your numbers for hidden fees (points not disclosed or explained verbally to buyer) and shop around with other companies for better rates. I was overcharged fees and could have gotten a better rate elsewhere.Read MoreRead Less
Silas Rettew
Reply from Silas Rettew:

Dear Ashley,

I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you through ...Dear Ashley,

I wanted to respond to your review first, by expressing my regret in falling short of meeting the expectations we initially discussed, and second, to stress that it was not my intent to leave you feeling this way. As a Licensed Expert it is my top priority to set my clients up for success. I truly apologize if there was an opportunity where I could have better assisted you through any changes that took place, or provided you with a better explanation in the end. I assure you that I am certainly here for you in the future.Read MoreRead Less

Brandon Goodson
Silas was great! The only reason I would recommend Rocket. He was quick to answer and always wanting to get me an answer right away! Could not have asked for someone more on top of things than Silas. Super friendly with knowledge and willingness to help in anyway is hard to come by. Silas’ work should be noted.
Robin Dole
I have had several experiences over the years with financing or refinancing a mortgage and have worked with multiple banks... my experience with Rocket Mortgage was so positive in large part to the attentive support and guidance, the quick responses to my questions, and the efficient follow up on steps needed to succeed provided by Silas Rettew!! I can not say enough about how his personal touch ...I have had several experiences over the years with financing or refinancing a mortgage and have worked with multiple banks... my experience with Rocket Mortgage was so positive in large part to the attentive support and guidance, the quick responses to my questions, and the efficient follow up on steps needed to succeed provided by Silas Rettew!! I can not say enough about how his personal touch made the process go smoothly and pleasantly - and even in the middle of a global pandemic!!Read MoreRead Less
Erin Garwood
Silas was awesome to work with. Always answers the questions or directed me to one who I needed to talk to.
Shanice Tate
Silas was a pleasure to work with. He was very responsive and always super helpful. He helped me even when he couldn't actually help me. He was always available to answer questions etc.
Todd Johnson
Silas was great through the entire process, from getting the loan originated to closing Silas stayed in contact explaining each step and assuring the process was smooth
Jim Pietila
I highly recommend Silas to help you through your home purchase. Efficient, great communication skills, very knowledgeable an easy to work with. Go with Rocket Mortgage and with Sila's help, the home buying process will be a great experiance!
Joshua Fratt
I do not think that I can put into words how helpful Silas was during my entire home buying process. With everything going on in the world, he was able to help me AND made the entire process a piece of cake. He was ALWAYS available and was easier to get in touch with than my local pizza place. Thank you Silas and I hope I get to work with you again in the near future.
C K Dexter Haven
In the midst of Covid-19 crisis we worked with Silas. Silas went above and beyond every step of the process. His competence is only exceeded by his positivity and his personal attention. I felt like we were his only clients.

This was a crazy time and still is with Covid-19 but Silas helped to reduce the stress and made our refinance as easy as possible.

I just can not say enough goid ...In the midst of Covid-19 crisis we worked with Silas. Silas went above and beyond every step of the process. His competence is only exceeded by his positivity and his personal attention. I felt like we were his only clients.

This was a crazy time and still is with Covid-19 but Silas helped to reduce the stress and made our refinance as easy as possible.

I just can not say enough goid things about him. Highly recommend him.Read MoreRead Less
Bill Stea
Silas was very friendly, and got back to us right away, even during the pandemic! He answered all of our questions straightforward and honestly, so no stone was left unturned.