Rocket Mortgage wasn't my first choice. My plan was to gauge the offers I already had. Efficient interaction with Stephanie - she got me the best deal out of all competitors and we closed very quickly despite the fact Rocket Mortgage entered quite late in the game. Very little back and forth compared with other agencies who would only sweeten the deal just enough to keep the conversation going. ...Rocket Mortgage wasn't my first choice. My plan was to gauge the offers I already had. Efficient interaction with Stephanie - she got me the best deal out of all competitors and we closed very quickly despite the fact Rocket Mortgage entered quite late in the game. Very little back and forth compared with other agencies who would only sweeten the deal just enough to keep the conversation going. Stephanie offered me a great deal off-the-bat and after MUCH negotiation with the other guys to match, she offered me an even better one than none could beat. I never felt like she was running down the clock like the other guys who I suspect were trying to corner me into a desperate situation. I felt like a valued client with Stephanie.Read MoreRead Less
Melissa Huddleston
Melissa Huddleston
551
Stephanie was amazing. Great communication!
Lei Somma
Lei Somma
551
Stephanie explained everything so well and was with us every step of the way. She was so pleasant and nice to work with.
Teresa Colvin
Teresa Colvin
551
Stephanie was fantastic to work with! She answered my thousands of questions without a blink of an eye. She knows her stuff and understood my concerns. She's an asset to Rocket Mortgage with her knowledge and customer service skills!
Gordon Beatty
Gordon Beatty
551
Extremely knowledgeable and professional. It has been a delight to work with someone of her character and dedication to the customer. She made the extra effort to insure I understood all of the procedures needed to insure a smooth application.
Debbie Harrison
Debbie Harrison Real Estate Professional
551
Stephanie is a fantastic Purchase Banker and I enjoyed working with her.
Tim Doyle
Tim Doyle
551
Stephanie was great to work with! She went out of her way to make sure our loan was put together and closed right on time. We had a great experience with Stephanie and all the agents we worked with at Rocket Mortgage. There is a lot of information to be submitted and they made sure we got them exactly what they needed and they came through for us. We will be using Stephanie and Rocket Mortgage ...Stephanie was great to work with! She went out of her way to make sure our loan was put together and closed right on time. We had a great experience with Stephanie and all the agents we worked with at Rocket Mortgage. There is a lot of information to be submitted and they made sure we got them exactly what they needed and they came through for us. We will be using Stephanie and Rocket Mortgage again!Read MoreRead Less
Susan Doyle
Susan Doyle
551
Stephanie was wonderful to work with. Stephanie made the loan process through Rocket Mortgage an easy process. She kept me up to date on the status of the loan and was always available if any questions arose. I would Stephanie and Rocket Mortgage to anyone buying a house.
Michael Washington
Michael Washington
551
I would like to give Stephanie the highest customer service rating possible. She was energetic, empathetic, and determined to give me the best service possible. She is knowledgeable, hard driving, and goal oriented. I believed from the beginning that she was going to get the job done. And she did.
Kathy Clark
Kathy Clark
551
Stephanie is great, professional, cheerful, knowledgeable. She made everything easy to understand, checked in on me but it was the perfect balance of calls. She seemed to know when to call. If she didn't have an answer to my question she would find one and call back quickly with the answer. If everyone's first experience with Rocket Mortgage was with Stephanie they would be overrun with business. ...Stephanie is great, professional, cheerful, knowledgeable. She made everything easy to understand, checked in on me but it was the perfect balance of calls. She seemed to know when to call. If she didn't have an answer to my question she would find one and call back quickly with the answer. If everyone's first experience with Rocket Mortgage was with Stephanie they would be overrun with business. I cant say enough positive about Stephanie.......10 stars!!!Read MoreRead Less
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