Taylor Pickering

Detroit, MI

NMLS 1552469

Triple Crown Banker

Taylor's Reviews

Dan Raimondi
very knowledgeable and helpful
Ann Marie Rutherford
Taylor was a true professional and awesome to work with. With a very competitive housing market, Taylor made sure all our paperwork was processed rapidly. He worked with me on the phone for over an hour helping me complete all the necessary paperwork, walking me through every step of the way. I cannot thank him enough for making the experience enjoyable. I would highly recommend working with ...Taylor was a true professional and awesome to work with. With a very competitive housing market, Taylor made sure all our paperwork was processed rapidly. He worked with me on the phone for over an hour helping me complete all the necessary paperwork, walking me through every step of the way. I cannot thank him enough for making the experience enjoyable. I would highly recommend working with Taylor.Read MoreRead Less
Lillian Benskin
Taylor, was si very professional and on top of things. I never worked with such a great team. Thank you so much Taylor you made our home buying process easy and enjoyable
Danielle Sliozis
Taylor was great to work with. He was very personal and made sure to connect us to Right people on the Rocket Mortgage team.
Adam Larson
Loved working with Taylor, I couldn't say enough good things about my experience working with him and the rest of the group!
SK Bowling
Taylor was a tremendous help in my refi. I called during my application process and we had phone troubles; however, he stuck with the call and continued to help and remain possible. I was lucky to get someone with so much knowledge and cared about helping me. He is outstanding.
John Snow
Taylor made this loan process feel first class . The words Loan Guru come to mind . Will use him again once this home is paid off without a doubt.
Manish Kumar
Taylor is amazing professional, Although I didn't go through the loan for other reasons, The interaction was excellent and Taylor is knowledgeable, honest and a caring person !
Joshua Bornt
Helpful and quick to answer the questions of a first time home buyer
Trish Harris
Lack of communication through out the entire process was disappointing. I talked to Taylor a total of 4 times was left feeling rushed and pressured to approve items. The closing costs changed by a significant amount and I had to reach out to find out what the issue actually was. Upon questioning why there was a difference I had to push the issue to get an actual answer and it was a mistake on ...Lack of communication through out the entire process was disappointing. I talked to Taylor a total of 4 times was left feeling rushed and pressured to approve items. The closing costs changed by a significant amount and I had to reach out to find out what the issue actually was. Upon questioning why there was a difference I had to push the issue to get an actual answer and it was a mistake on their part. Quality of quantity and communication are severely lacking by EVERYONE at this organization. Not to mention no one ever actually called to tell us when our closing was and the address listed for closing was the wrong address. Overall major fail by Rocket Mortgage and Taylor. Buying a home or refinancing is a major purchase and customer service and communication throughout the process should be top priority.Read MoreRead Less
Taylor Pickering
Reply from Taylor Pickering:

Dear Trish,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the...
Dear Trish,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.
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