Thomas did a great job making the process super easy. I am super happy to be with a company that has great employees like Thomas to make the mortgage process easy
Julie Marie
Julie Marie
551
Working with Thomas Fain was an amazing experience. Our loan closed sooner than expected and Thomas was in constant communication throughout the entire process. He responded to emails and voicemails with a sense of urgency. He explained our loan very clearly and answered all questions that we had. We will definitely work with Thomas again in the future. His client service was outstanding.
Stephen Michelini
Stephen Michelini
551
Great experience happy it went so smooth!
Rami Dawood
Rami Dawood
551
Tom is one of the best of the best! He's been with Rocket Mortgage for over a decade.
Lenia Georghiou-Nickey
Lenia Georghiou-Nickey
551
Thomas is a pleasure to work with and makes the process easy. We were very pleased with his service.
John Allasio
John Allasio
541
Tom was fast, responsive and worked with me to develop the best loan for my situation.
Brian Nace
Brian Nace
551
We saved nearly $300/month with our refi but the best part was that Tom let us know about our property tax increase before they were actually increased. this allowed us to prepare for the increases and we didnt have any surprises.
Sherry Wilson
Sherry Wilson
551
Thomas was extremely professional and responsive.
Julie Hargraves
Julie Hargraves
551
I only had a couple calls with Thomas throughout the whole process, but that's all that was necessary because the process is so efficient and easy. He took the time in the first call to understand my situation and what I was looking to do, and he laughed and joked with me through the process which is refreshing from a banker. This was a great transaction, and I would definitely call him back ...I only had a couple calls with Thomas throughout the whole process, but that's all that was necessary because the process is so efficient and easy. He took the time in the first call to understand my situation and what I was looking to do, and he laughed and joked with me through the process which is refreshing from a banker. This was a great transaction, and I would definitely call him back again if I feel like a refi makes sense again down the road.Read MoreRead Less
Andrew Tines
Andrew Tines
551
Thomas is the man! Informative, helpful, and has best interest in mind
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