Thomas Fain

Detroit, MI

NMLS 27924

Triple Crown Banker

Thomas' Reviews

Jane Nadler
Dealing with Thomas and Rocket Mortgage was a pleasure. From the first phone call through the closing, the process was seamless. Response time was prompt and questions and concerns were addressed professionally and quickly. Thomas was patient and supportive from pre-approval, during several failed purchase attempts, and finally when I was able to consummate the purchase of my condo. Highly ...Dealing with Thomas and Rocket Mortgage was a pleasure. From the first phone call through the closing, the process was seamless. Response time was prompt and questions and concerns were addressed professionally and quickly. Thomas was patient and supportive from pre-approval, during several failed purchase attempts, and finally when I was able to consummate the purchase of my condo. Highly recommended.Read MoreRead Less
Shelby Dotan
We had a great experience with Thomas. He was extremely helpful and made the process quick and easy. He always kept in touch, kept us up to date, and always answered any questions we had. This was the first house we purchased and our first mortgage and he made the entire process a smooth one!
Stacey Gipson
Thomas was quick, efficient and very thorough with my process. I did not have moment where he left me confused about anything. He will come highly recommended and is a great asset to Rocket Mortgage
Tiff An
Thomas was super friendly and very knowledgeable. This was the easiest mortgage transaction I ever had. Thomas explained everything from my questions to the up coming process to come. After talking to Thomas I felt at ease with making my decision to move forward, after that everything seemed to be a piece of cake. I had a trip planned out and was able to close my loan before it. I appreciate ...Thomas was super friendly and very knowledgeable. This was the easiest mortgage transaction I ever had. Thomas explained everything from my questions to the up coming process to come. After talking to Thomas I felt at ease with making my decision to move forward, after that everything seemed to be a piece of cake. I had a trip planned out and was able to close my loan before it. I appreciate Thomas and everyone who worked on my loan to get it closed in a timely matter. Best experience ever!Read MoreRead Less
Brian Miller
Tom was great to work with! Very informative, I never felt like I was bugging him with all the questions I had, he went over multiple different scenarios with me to find out which fit best. He is truly passionate and cares about his clients. I would recommend my family and friends to him.
Jeri Mstalldrink
Tom was awesome! He was flexible with my schedule and made sure everything was done correctly. I know if I needed to do this again he would be the only one I will call.
Thank again Tom
Yoshiko Shimura-Prudhomme
Excellent customer service and provided a great experience with Rocket Mortgage. We felt greatly taken care of and would recommend Thomas Fain (and Rocket Mortgage) to any family/friends looking for a mortgage or refinance. We couldn't be happier!
Daniel Paul
Thomas was great to work with. He was prompt on responding to questions and always got back to me on the same business day. Especially considering how much I work I really appreciated his high level service!!! I would recommend all of my friends and family to work with this man!
Kevin Cesear
Tom is the consummate professional. He has been in this business for a long time, and it shows from his knowledge and expertise. The process from start to finish was simple, and clearly explained up front. We closed in about 3 weeks! Anytime I had a question, Tom was right there with a clearly defined answer! Great experience!
Chris Pitman
The whole process was great all the way through. I started it, then the Rocket Mortgage team took it from there. I never had to worry about what was needed or when. It was all communicated throughout. I could not have asked for a better experience and outcome.