He was great to work with. He made everything so simple, I have used Tom Fain for 5 morages refi.
JoAnne Wilson
JoAnne Wilson
551
Mr. Fain was excellent in explaining ALL aspects of our loan. He took the extra steps to make sure we understood and connected us with the proper co-workers who would handle certain aspects of the loan process. All have been well versed in our loan procedure and equipped to answer all our questions. Mr. Fain is professional, understanding of our concerns, and knowledgeable. He treated us, the ...Mr. Fain was excellent in explaining ALL aspects of our loan. He took the extra steps to make sure we understood and connected us with the proper co-workers who would handle certain aspects of the loan process. All have been well versed in our loan procedure and equipped to answer all our questions. Mr. Fain is professional, understanding of our concerns, and knowledgeable. He treated us, the Wilson's, with kindness and respect.Read MoreRead Less
Keith Price
Keith Price
551
Thomas worked with us to refinance our house and leave BOA which was a blessing. Smooth process and closing came to me! Would do it all over again
Tristan Sayers
Tristan Sayers
551
Tom was friendly and good natured, understood exactly what I needed. He was prompt and proper in every phone call and email.
Jimmy Evans
Jimmy Evans
551
Thomas was simply AWESOME!! He kept us informed at every stage of the process and was BEYOND helpful at every stage. THANK YOU THOMAS for making our dream a reality 😎😎
Brian Miller
Brian Miller
551
Tom was very helpful throughout the entire process. He was prompt and answered each of my questions. He was always available when I gave him a call.
Ela Lena
Ela Lena
551
Detailed guidance fron the start and what was more impressive was his responsiveness day or night including weekends when most often the questions come up when house shopping. I was very hesitant to not use my local bank that had my history for 30 years. However, the delays and lack of access to an individual when most needed was not there through my bank. I took the leap after a friend processed ...Detailed guidance fron the start and what was more impressive was his responsiveness day or night including weekends when most often the questions come up when house shopping. I was very hesitant to not use my local bank that had my history for 30 years. However, the delays and lack of access to an individual when most needed was not there through my bank. I took the leap after a friend processed a mortgage in record time with Tom and highly recommended I reach out to him. Tom keeps you up to date every step of the way and remains your contact throughout the process. The Rocket Mortgage team as a whole was remarkable and Tom set that bar high from the start.Read MoreRead Less
Timothy Jamison
Timothy Jamison
551
Tom was made the process easy and will refer him to anyone I know in the future.
Howard Keys
Howard Keys
551
Thomas has given us great service on several refis and 2 purchase deals. I highly recommend her m fir your mortgage needs
Wendy Keys
Wendy Keys
551
Thomas Fain worked so long and hard to help us. He seems to be available 7 days a wee! He responded to several emails and phone calls over the weekend and he even tracked us down in the evening to get our rate locked in. I think he is by far the best mortgage broker. Attentive, knowledgeable and efficient.
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