Thomas Fain

Detroit, MI

NMLS 27924

Triple Crown Banker

Thomas' Reviews

Patti Wilson

A great refinance process with Tom Fain. He was very professional and the whole refinance was done in 3 weeks.
Shawn Matthews
Thomas was extremely helpful in explaining everything in a manner that was very understandable. He was patient as always returned my calls within a short period of time. (within 24 hours)
Terra Ingalls
Thomas was great, super helpful, responsive, and very nice. I'm thrilled about the deal we got on our refinance, and how easy it was.
Jim Nasca
Thomas did an excellent job reworking my loan from another consultant and communicating expectations along the way.
Timothy Sax
Thomas was an amazing help from start to finish. He was very professional and very efficient. There was never any confusion, delay, or lack of communication. Even when an appraisal came in low and an issue came up that was actually the fault of the previous owner, it was a smooth and painless process. I highly recommend Thomas to anyone looking to buy or refi!
Paige Coghlan
Tom was very helpful! Any time I had a question he was easy to reach or promptly returned any messages. He set great expectations for what was coming next, and if there was anything he was unsure about he never over promised.
When my loan had bumps along the way, Tom was the first person to reach out and let me know what was happening. He even provided me with resources so I was easily able to ...Tom was very helpful! Any time I had a question he was easy to reach or promptly returned any messages. He set great expectations for what was coming next, and if there was anything he was unsure about he never over promised.
When my loan had bumps along the way, Tom was the first person to reach out and let me know what was happening. He even provided me with resources so I was easily able to understand what I needed to do on my end to keep the loan moving forward.Read MoreRead Less
Joe Young
Thomas was a courteous, knowledgeable, considerate and transparent team member that I very much enjoyed working with. He answered my calls (or called me back immediately) and if any issues arose I knew I could call him and he would help get the correct people involved. I would recommend Thomas to anyone that is considering a mortgage or refinance through Rocket Mortgage because of his calm and ...Thomas was a courteous, knowledgeable, considerate and transparent team member that I very much enjoyed working with. He answered my calls (or called me back immediately) and if any issues arose I knew I could call him and he would help get the correct people involved. I would recommend Thomas to anyone that is considering a mortgage or refinance through Rocket Mortgage because of his calm and patient nature combined with a fierce "going to get this done for you" attitude. It felt like I had people on the inside that were on MY team!Read MoreRead Less
Renee Ruiz
Thomas did a great job making the process super easy. I am super happy to be with a company that has great employees like Thomas to make the mortgage process easy
Julie Marie
Working with Thomas Fain was an amazing experience. Our loan closed sooner than expected and Thomas was in constant communication throughout the entire process. He responded to emails and voicemails with a sense of urgency. He explained our loan very clearly and answered all questions that we had. We will definitely work with Thomas again in the future. His client service was outstanding.
Stephen Michelini
Great experience happy it went so smooth!
Rami Dawood
Tom is one of the best of the best! He's been with Rocket Mortgage for over a decade.