Tom Staperfenne

Detroit, MI

NMLS 1877781

President's Club Banker

Tom's Reviews

Cristina Lieberman
Tom was amazing to work with. He was quick and easy to communicate with. Our process was smooth and flawless.
Yulia Pirogova
Tom is great. He walked my husband and I through the process of getting a house of our dreams - from the point where we didn’t know anything, to closing and moving in. He’s very informative and caring, and the house we got is just wonderful, it feels like it was ours and was waiting for us the whole time. We’re very grateful!
Larry Adelson
The best. Tom is always available. If not, he does get back to you ASAP. Clearly explains things, and listens very carefully. Knowledgeable, professional, and goes the extra mile if necessary.
Ashley Thorpe
Tom goes the distance for his clients. As first time homebuyers, we were pretty lost. Tom went out of his way to educate and advocate for us. Day or night. Holidays. Didn’t matter. Thank you, Tom.
Grace Gomes Real Estate Professional
Tom is an excellent professional with a great work ethic!

As a Realtor, it's very important to connect with a lender who can deliver outstanding services!
Recently I had the pleasure of working with Tom and was very pleased with the outcome!
He solved a situation that another lender couldn't, and our client was able to buy her home with the best rate and loan type.
Tom is prompt, knowledgeable ...Tom is an excellent professional with a great work ethic!

As a Realtor, it's very important to connect with a lender who can deliver outstanding services!
Recently I had the pleasure of working with Tom and was very pleased with the outcome!
He solved a situation that another lender couldn't, and our client was able to buy her home with the best rate and loan type.
Tom is prompt, knowledgeable and a pleasure to work with!
5 starts all the way!Read MoreRead Less
Lori McIntosh Real Estate Professional
Exceptional Mortgage Experience with Tom – A True Professional!

I recently had the pleasure of working with Tom from of Rocket Mortgage, and I cannot express enough how outstanding his service was throughout the entire mortgage process. From our initial contact to the successful closing, Tom demonstrated unwavering dedication, excellent communication, and a positive attitude that truly set him ...Exceptional Mortgage Experience with Tom – A True Professional!

I recently had the pleasure of working with Tom from of Rocket Mortgage, and I cannot express enough how outstanding his service was throughout the entire mortgage process. From our initial contact to the successful closing, Tom demonstrated unwavering dedication, excellent communication, and a positive attitude that truly set him apart.

One of the most impressive aspects of Tom's service was his consistent communication. In an industry where prompt and clear communication is crucial, Tom exceeded expectations. He ensured that my buyer and I were always well-informed about the status of our mortgage application, promptly addressing any concerns or questions we had. This level of transparency created a sense of trust and confidence that made the entire process much smoother.

Tom's efficiency in gathering pertinent information was truly commendable. He not only understood the importance of timely responses but also took the initiative to request all necessary documentation promptly. This proactive approach eliminated unnecessary delays and showcased his commitment to providing a seamless experience for his clients.

What truly stood out about Tom was his ability to maintain a positive and encouraging demeanor throughout the process. Despite facing setbacks, including losing a few offers, he remained resilient and focused on finding the best solution for us. His optimism was infectious and played a significant role in keeping our spirits high, even during challenging moments.

Additionally, Tom's respect for my time as a realtor was evident in every interaction. He was incredibly efficient, ensuring that all paperwork was completed accurately and promptly. This attention to detail not only saved us time but also demonstrated his professionalism and commitment to delivering exceptional service.

In conclusion, I wholeheartedly recommend Tom from Rocket Mortgage to anyone seeking a mortgage professional who goes above and beyond. His consistent communication, efficiency, positive attitude, and respect for our time made the entire experience not only successful but also enjoyable. Tom truly sets the standard for excellence in the mortgage industry, and I am grateful for the opportunity to have worked with him.
-Lori McIntosh
Coldwell BankerRead MoreRead Less
Krystin McDonald
Tom picked the perfect profession! He is amazing at what he does and without him our loan process would have never been as smooth and efficient as it was! Tom is exceptional and also avaliable during the entire loan process which means everything!
Linda Mjs
Tom has been exceptional with his services towards our home purchase ! He was extremely helpful and helped me close the deal on my home in very short notice when I had to switch lenders midway due to certain circumstances.
His support has been phenomenal and he helped pull the team together to get the closing done on time without any delays.
One of the best mortgage persons to work with - he is ...Tom has been exceptional with his services towards our home purchase ! He was extremely helpful and helped me close the deal on my home in very short notice when I had to switch lenders midway due to certain circumstances.
His support has been phenomenal and he helped pull the team together to get the closing done on time without any delays.
One of the best mortgage persons to work with - he is very dedicated, helpful and stays on track with any open issues during the loan processing. He also did a great job following up even after the deal was closed. I can’t thank him enough for helping me close the deal on my home. Would highly recommend and would definitely work with him again!Read MoreRead Less
Angie Leach
Tom was the most amazingly helpful and gracious guy to work with! This was my first time purchasing a home and I started by clicking a link on Credit Karma just to see what my options were, not thinking the finish line was anywhere near close. Tom reached out and from our first conversation he took the wheel and guided me through every step. He explained to me what my options were, he listened to ...Tom was the most amazingly helpful and gracious guy to work with! This was my first time purchasing a home and I started by clicking a link on Credit Karma just to see what my options were, not thinking the finish line was anywhere near close. Tom reached out and from our first conversation he took the wheel and guided me through every step. He explained to me what my options were, he listened to every detail and never missed a beat, put me in touch with an amazing realtor and answered every question I had along the way. He exceeded my expectations and went above and beyond every time I had any questions, even keeping in touch while he was on vacation and weekends! When it was all said and done, I feel like Tom became an old friend and I am so grateful that I had the pleasure and privilege to have him on my side! If you are looking for a professional that is thorough, accessible, and has the magic power to make home buying dreams that seem impossible come true, Tom is your guy!! I can't say enough great things!Read MoreRead Less
Caitlin Byars
Tom was fantastic to work with! He always made sure we got the best possible rates and was extremely informative and kind. He made the home buying process smooth and essentially stress free.