Tom Staperfenne

Detroit, MI

NMLS 1877781

President's Club Banker

Tom's Reviews

Philip Dorin
Tom was incredibly knowledgeable and kind while we worked with him and really pushed to get us the best deal possible. More than that he was great to work through the process of buying my first home with and I definitely plan to use him again for future purchases!
Julie Kibler
I can’t say enough about Tom. He is knowledgeable and patient. Tom was with us throughout the entire process of our mortgage. His communication skills are impeccable and his attention to detail immense. I highly recommend anyone looking for a mortgage to get in touch with Tom!!!
RayRay ThaEyes
Very knowledgeable and professional gentleman. I would highly recommend Tom anyone who is just starting out in the process. Thank you so much for your help.
Rachel Shoop
absolutely incredible. very timely and helpful! got us the exact loan we needed for our budget
Cristina Lieberman
Tom was amazing to work with. He was quick and easy to communicate with. Our process was smooth and flawless.
Yulia Pirogova
Tom is great. He walked my husband and I through the process of getting a house of our dreams - from the point where we didn’t know anything, to closing and moving in. He’s very informative and caring, and the house we got is just wonderful, it feels like it was ours and was waiting for us the whole time. We’re very grateful!
Larry Adelson
The best. Tom is always available. If not, he does get back to you ASAP. Clearly explains things, and listens very carefully. Knowledgeable, professional, and goes the extra mile if necessary.
Ashley Thorpe
Tom goes the distance for his clients. As first time homebuyers, we were pretty lost. Tom went out of his way to educate and advocate for us. Day or night. Holidays. Didn’t matter. Thank you, Tom.
Grace Gomes Real Estate Professional
Tom is an excellent professional with a great work ethic!

As a Realtor, it's very important to connect with a lender who can deliver outstanding services!
Recently I had the pleasure of working with Tom and was very pleased with the outcome!
He solved a situation that another lender couldn't, and our client was able to buy her home with the best rate and loan type.
Tom is prompt, knowledgeable ...Tom is an excellent professional with a great work ethic!

As a Realtor, it's very important to connect with a lender who can deliver outstanding services!
Recently I had the pleasure of working with Tom and was very pleased with the outcome!
He solved a situation that another lender couldn't, and our client was able to buy her home with the best rate and loan type.
Tom is prompt, knowledgeable and a pleasure to work with!
5 starts all the way!Read MoreRead Less
Lori McIntosh Real Estate Professional
Exceptional Mortgage Experience with Tom – A True Professional!

I recently had the pleasure of working with Tom from of Rocket Mortgage, and I cannot express enough how outstanding his service was throughout the entire mortgage process. From our initial contact to the successful closing, Tom demonstrated unwavering dedication, excellent communication, and a positive attitude that truly set him ...Exceptional Mortgage Experience with Tom – A True Professional!

I recently had the pleasure of working with Tom from of Rocket Mortgage, and I cannot express enough how outstanding his service was throughout the entire mortgage process. From our initial contact to the successful closing, Tom demonstrated unwavering dedication, excellent communication, and a positive attitude that truly set him apart.

One of the most impressive aspects of Tom's service was his consistent communication. In an industry where prompt and clear communication is crucial, Tom exceeded expectations. He ensured that my buyer and I were always well-informed about the status of our mortgage application, promptly addressing any concerns or questions we had. This level of transparency created a sense of trust and confidence that made the entire process much smoother.

Tom's efficiency in gathering pertinent information was truly commendable. He not only understood the importance of timely responses but also took the initiative to request all necessary documentation promptly. This proactive approach eliminated unnecessary delays and showcased his commitment to providing a seamless experience for his clients.

What truly stood out about Tom was his ability to maintain a positive and encouraging demeanor throughout the process. Despite facing setbacks, including losing a few offers, he remained resilient and focused on finding the best solution for us. His optimism was infectious and played a significant role in keeping our spirits high, even during challenging moments.

Additionally, Tom's respect for my time as a realtor was evident in every interaction. He was incredibly efficient, ensuring that all paperwork was completed accurately and promptly. This attention to detail not only saved us time but also demonstrated his professionalism and commitment to delivering exceptional service.

In conclusion, I wholeheartedly recommend Tom from Rocket Mortgage to anyone seeking a mortgage professional who goes above and beyond. His consistent communication, efficiency, positive attitude, and respect for our time made the entire experience not only successful but also enjoyable. Tom truly sets the standard for excellence in the mortgage industry, and I am grateful for the opportunity to have worked with him.
-Lori McIntosh
Coldwell BankerRead MoreRead Less