the level of professionalism that Tom provides is 2nd to none. Even though we weren't able to close on a loan, Tom still followed up with me until the day I closed. He is knowledgeable, kind and diligent. He made sure that I was getting the best deal possible regardless of who was funding it. Rocket Mortgage needs to have Tom as the gold standard for hiring and training. I would recommend anyone ...the level of professionalism that Tom provides is 2nd to none. Even though we weren't able to close on a loan, Tom still followed up with me until the day I closed. He is knowledgeable, kind and diligent. He made sure that I was getting the best deal possible regardless of who was funding it. Rocket Mortgage needs to have Tom as the gold standard for hiring and training. I would recommend anyone to work with TomRead MoreRead Less
Joseph Cake
Joseph Cake
551
Tom is an outstanding mortgage agent who provided exceptional service throughout the process. He is not just a professional in his field but also a kind and understanding person who genuinely cares about his clients. If you are looking for a mortgage agent who will guide you through the process with expertise, integrity, and a personal touch, I wholeheartedly recommend Tom.
Arige Shrouf
Arige Shrouf
551
Tom was incredibly helpful throughout the entire process. When I was still shopping around for the best rates, he made sure I knew all the right questions to ask. He answered all my questions and was transparent about what he could do. I appreciated all the honesty!
M N
M N Socialproof Verified
551
Super helpful and transparent. Great service.
Jason Hull
Jason Hull Socialproof Verified
551
I can't say enough about Tom Staperfenne and the Rocket Mortgage Family. They took care of my every need from A to Z . They were quick with my approval process and in less then a month I moved into my new home. If you're interested in purchasing a new home I would suggest Rocket Mortgage and ask for Tom Staperfenne.
Luis Guerrero
Luis Guerrero Socialproof Verified
551
All there to answer any question in detail. Would definitely give Tom a call when it’s time to buy another property. Thank you
Eugene Tower
Eugene Tower Socialproof Verified
551
Just bought our first house and was a great experience everything was explained and easy to understand and Tom walked us through it all from start to finish was more like talking to a long time friend I would definitely recommend rocket mortgage to everyone & tell them to talk to Tom and his team what a wonderful job they did.😁
Tisha Tower
Tisha Tower Socialproof Verified
551
Tom was very fast professional and helpful took minutes to call when anything changed .It is great to have real person on phone he went out of his way to be at closing he is great person so glad I tried for a loan and he was there the whole way one person with good team behind him THANKS again couldn't be happier.
Lorrie Ann
Lorrie Ann
551
Tom was amazing from start to finish!!! Very helpful and efficient! Tom answers every text message or phone call I had with questions and concerns within minutes! He went above beyond to help me close on my house and I would highly recommend him to anyone that needs a mortgage! Thank you Tom for all of your help!
Therese Embree
Therese Embree
551
Tom was great to work with when buying my first home. He was patient, knowledgeable, professional, and was always available to answer my (many) questions. I have recommended him to family and friends and will continue to do so! Mary Kelly Embree
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