The initial contact person Tim did a great job of setting the scene for us renewing our mortgage with Rocket Mortgage. He answered all our questions and took our concerns in hand and we had an overall great experience.
Cody James
Cody James
551
Every interaction with Tim was always positive. He is a top professional and was always willing to help in every way. I would not hesitate to work with him again. He is highly recommended by me.
Denard Drakeford
Denard Drakeford
551
Working with Tim was a pleasure. Top-notch customer service, friendly and professional. Answered all my questions and made the re-fi process extremely simple.
Charlene Crum-Wuenst
Charlene Crum-Wuenst
551
Tim was so helpful and reassuring during the whole process of buying and selling my homes. Every concern I had he addressed immediately. He never let me sit around and wait for a phone call, he was right on every question immediately.
Rajan Gupta
Rajan Gupta
551
Very gracious and considerate banker that aims at customer satisfaction
Hector Pacheco
Hector Pacheco
551
Very helpful,polite and knowledgeable.He was constantly on the phone with me to move things along. Great experiance!
Ben Ghazaei
Ben Ghazaei
551
We needed to refinance our mortgage recently. Tim contacted us. He is very professional, knowledgeable and friendly throughout the whole process. He was able to walk us through and answer any questions we had on the loan. We were able to refinance and close within a few weeks. He has our highest recommendation!
Parampal Barry
Parampal Barry
551
Tim was great and responsive.
Charlie Vass
Charlie Vass
551
Our experience with Tim was above and beyond expectations The process of buying a brand new home is stressful to start with. Tim, with knowledge and a calming voice, gave us assurance that he would help us through the process and that it would be as smooth as one could wish for.
Whenever issues arose Tim was quick to answer or return our calls and quick to resolve the issue!
We were lucky to have ...Our experience with Tim was above and beyond expectations The process of buying a brand new home is stressful to start with. Tim, with knowledge and a calming voice, gave us assurance that he would help us through the process and that it would be as smooth as one could wish for.
Whenever issues arose Tim was quick to answer or return our calls and quick to resolve the issue!
We were lucky to have Tim manage the process of us financing our brand new home!Read MoreRead Less
Nancy Steadman
Nancy Steadman
541
Professional but forgot to tell me a key piece of information I needed.
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