What can I say, this was one of the easiest, stress free and satisfying processes I've been involved with. From the start, Tom Katrivesis was on top of what we needed to get done and answered all questions along the way. He is very personable and I never felt overwhelmed as I always knew he was right there when I needed him. I'm very satisfied with my decision to use GL. Thanks Tom!
Rich Newton
Rich Newton
551
Tom is great to work with, very knowledgeable and professional but not stuffy or scripted. Definitely appreciated his fast response to our questions and how easy he was to work with.
Yolanda Marquez
Yolanda Marquez
551
Tom was incredibly helpful! He was at arms length when it came to reaching out to him. He communicated with us frequently and answered every question or just gave us the information needed along the way. He made the home buying process fast, easy, and stressless. He was professional and friendly! Thank you Tom!!! We are forever grateful to you.
Kristen Pyne
Kristen Pyne
551
Tom made my first time home buying experience great! He took the time to answer all of my questions and was super quick to respond when I reached out. You can tell he really enjoys what he does and is also very personable. Thank you Tom, it was a pleasure working with you!
Dave Kost
Dave Kost
551
Going through the mortgage process is not an easy thing. I didn't know what I was in for or what to expect. Tom took the time to answer my questions. He had questions for me that I did not have an answer so we scheduled another call with my wife. When we got off the phone I was confident, happy with the process and ready to start the process . Thanks Tom, great job!
Just a shout out to the entire...Going through the mortgage process is not an easy thing. I didn't know what I was in for or what to expect. Tom took the time to answer my questions. He had questions for me that I did not have an answer so we scheduled another call with my wife. When we got off the phone I was confident, happy with the process and ready to start the process . Thanks Tom, great job!
Just a shout out to the entire team and everyone i had the opportunity to work with. Great job and thank you all very much.Read MoreRead Less
Coby Manuel
Coby Manuel
551
Tom’s customers service was amazing. I shopped around 4 deferent companies and Tom was the reason that i chose to go with Rocket Mortgage.
Iris Hissey
Iris Hissey
551
Tom was knowledgeable. Kept me posted ever step of the loan process. Purchased my home in under 30 days from start to finish. It was such a pleasure working with his team.
Joseph Prince
Joseph Prince
551
Tom was absolutely incredible throughout the entire process. He was always there when we needed him or had questions. The stress of buying a home was greatly reduced due to his expertise and ability to provide honest figures with regards to monthly payments/interest rates. Insane how we were able to receive such amazing service during the pandemic and not see any decrease in responsiveness from ...Tom was absolutely incredible throughout the entire process. He was always there when we needed him or had questions. The stress of buying a home was greatly reduced due to his expertise and ability to provide honest figures with regards to monthly payments/interest rates. Insane how we were able to receive such amazing service during the pandemic and not see any decrease in responsiveness from him. Hopefully I never have to buy another house but if I do, I will absolutely do everything I can to work with Tom again. Thanks, Tom, you’re awesome!!Read MoreRead Less
David Hicks
David Hicks
551
Enjoyed working with Tom Katrivesis from the moment he first reached out to us. He was extremely personable every time we spoke, and we spoke often. Tom made it a point to always answer our questions, and anytime something came up that we didn't quite understand, Tom went out of the way to help us. I honestly felt like I was speaking with a true friend who had my best interest at heart every time ...Enjoyed working with Tom Katrivesis from the moment he first reached out to us. He was extremely personable every time we spoke, and we spoke often. Tom made it a point to always answer our questions, and anytime something came up that we didn't quite understand, Tom went out of the way to help us. I honestly felt like I was speaking with a true friend who had my best interest at heart every time we spoke. We first reached out to another lender before Rocket, but after being contacted by Tom, we switched. We're never regretted that decision! We close on our home in two days thanks to Tom's hard work and dedication, and to the rest of his team who helped along the way (especially Anessa Wiscombe). Definitely five stars for you Tom! Sorry I can't give you six, buddy. :)Read MoreRead Less
Lisa Eisenga-Sasser
Lisa Eisenga-Sasser
551
Best customer service I’ve received in years. Tom is straight forward and makes sure you understand everything! He is an absolute pleasure to work with. I am so impressed with the whole team from start to finish, they made what’s usually a very frustrating time easy. I can’t recommend Tom and his whole team especially Tia Green she was very smart, kind and broke things down so easily! Ask For Tom ...Best customer service I’ve received in years. Tom is straight forward and makes sure you understand everything! He is an absolute pleasure to work with. I am so impressed with the whole team from start to finish, they made what’s usually a very frustrating time easy. I can’t recommend Tom and his whole team especially Tia Green she was very smart, kind and broke things down so easily! Ask For Tom you won’t regret it!Read MoreRead Less
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