Very patient. Walked me thru the entire process. Set me up with an online account.. entire process was very easy.
Carol Frawley Nissen
Carol Frawley Nissen
551
Wonderful experience with Tom. He was kind and patient through the whole process that was a little scary for me without his support and easy way with me
Christopher Jaggie
Christopher Jaggie
551
Very pleasant experience working with Tom on our refinance- he was extremely responsive and knowledgeable without being pushy.
Ruby Erbta
Ruby Erbta
551
He did great. He answered all our questions and we got it done.
Robert Marquis
Robert Marquis
551
Tom did a great job throughout the whole process. He always returned my calls on a timely basis and if he was out of the office always followed up with us to make sure we received a response from his co-workers. The whole experience went very welland on schedule, I would highly recommend Tom to anyone wanting to refinance their home.
Dominga Bustos
Dominga Bustos
551
He was personable and answered questions appropriately. Open to multiple calls to alleviate concerns for the customers.
Larry Turner
Larry Turner
551
Tom made the refinancing process, not only easy, but ensured I had all the information I needed to make an informed decision. Superb communication, attention to detail, and friendly, no pushy phone calls to ensure things were going smoothly and see if I had any questions. I've bought and sold some homes in my time, but this experience, thanks to Tom, was by far the smoothest ever. And as a ...Tom made the refinancing process, not only easy, but ensured I had all the information I needed to make an informed decision. Superb communication, attention to detail, and friendly, no pushy phone calls to ensure things were going smoothly and see if I had any questions. I've bought and sold some homes in my time, but this experience, thanks to Tom, was by far the smoothest ever. And as a University of Dayton grad....he did it for a Miami University grad...don't get much better than that!Read MoreRead Less
Sinda Effler
Sinda Effler
551
Tom was very nice. He answered all my questions and got me the changes in my mortgage that I wanted. I would definitely recommend him to others.
Jennifer Lynn
Jennifer Lynn
551
Tom was very informative and great with explanations for all my questions. Emails and phone calls back were very prompt. A+ customer service from start to finish.
Maurice Schuetz
Maurice Schuetz
551
Quite helpful Joy to work with
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