We were very pleased with his help and work on our home loan. He was very quick to assist us with any questions we had. Answered them completely. We would recommend him to others.
Tammy Self Badillo
Tammy Self Badillo
551
This experience has been really helpful and I learned a lot
Christine Nickson
Christine Nickson
551
Thanks to Tom for expediting our loan application, approval within 13 days, great job.
Karen Faulkner
Karen Faulkner
551
Tom was a pleasure to work with, very thorough and I am excited about the great rate that I got with his help! Tom thought of everything and made the process really easy Highly recommend!
Carolyn Lee
Carolyn Lee
551
Great phone experience today speaking with Tom! I called Rocket Mortgage today after receiving a letter from my mortgage holder informing me that I have an Adjustable Rate Mortgage loan and my loan rate was going up an would go up every six months! I never signed up for an ARM loan, but because my loan was sold to another lender apparently my loan was changed from a fixed loan to ARM loan of ...Great phone experience today speaking with Tom! I called Rocket Mortgage today after receiving a letter from my mortgage holder informing me that I have an Adjustable Rate Mortgage loan and my loan rate was going up an would go up every six months! I never signed up for an ARM loan, but because my loan was sold to another lender apparently my loan was changed from a fixed loan to ARM loan of which I was unaware.
I was ready to give the house keys to the lender but Tom talked me off the ledge. Thank goodness for Tom. He listened to me and said he would look into options for me. Tom patiently explained my my options in a clear manner that I was able to understand. He listened to me and answered my questions clearly. We discussed a plan and I now have my homework to do. He didn't speak from a script; he spoke like someone who truly wanted to help me and who had my interests in mind. I truly appreciated my conversation with Tom.
While we weren't able to close on a loan today, I look forward to speaking with Tom again in January when I'm hoping we can secure a loan.
If I were able to give Tom 10 stars, I would. It was a pleasure speaking with him.
Tom made the whole experience very easy and it great to have someone who actually cared.
Cindy Larkin
Cindy Larkin
551
Tom was simply amazing. My refinance was unbelievably easy and fast. I will be recommending Tom to all of my friends and family.
Trisha Youngberg Gray
Trisha Youngberg Gray
551
Great service. Made the whole process go very smoothly.
Juliej Young
Juliej Young
551
It was a pleasure working with Tom. He was there anytime I had a question. It didn't matter if it was a small to big question. He responded in reasonable time.
Thank you Mr. Tom
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