Tong Lu

Phoenix, AZ

NMLS 2373231

Senior Banker

Tong's Reviews

Sena Zadeh
I recently worked with Tong on securing a mortgage for my new home, and I couldn’t be more pleased with the experience! From start to finish, he demonstrated exceptional professionalism, expertise, and attention to detail. Tong took the time to clearly explain all of my options, ensuring that I fully understood the terms and conditions of the mortgage process.

What really stood out was the level of...I recently worked with Tong on securing a mortgage for my new home, and I couldn’t be more pleased with the experience! From start to finish, he demonstrated exceptional professionalism, expertise, and attention to detail. Tong took the time to clearly explain all of my options, ensuring that I fully understood the terms and conditions of the mortgage process.

What really stood out was the level of communication—he was always available to answer questions, provide updates, and guide me through every step. Thanks to his hard work and dedication, the process was smooth and stress-free. I would highly recommendTong to anyone in need of a knowledgeable and trustworthy mortgage expert. Five stars all around!Read MoreRead Less
Courtney Eaglin
He was very informative and understood my needs. I'm looking forward to working with him.
Phu Nguyen
As a longtime realtor, it was a pleasure to work with an experienced lender who communicated well and performed per timelines. I got into contact with Tong 5 days into escrow for a home in Murrieta, CA with a 14 days loan contingency as our client was shopping for the best option to save his family money, which is understandable. Not only did Tong help my client get the best rate and savings, but ...As a longtime realtor, it was a pleasure to work with an experienced lender who communicated well and performed per timelines. I got into contact with Tong 5 days into escrow for a home in Murrieta, CA with a 14 days loan contingency as our client was shopping for the best option to save his family money, which is understandable. Not only did Tong help my client get the best rate and savings, but they were able to perform before the contingency period was up. I highly recommend Tong for his speed, professionalism, and great personality!Read MoreRead Less
Jo Lee
Tong, you made this process very simple. Always super quick with responses to my many questions. It was a pleasure to work with you and I appreciate your knowledge, patience and great attitude!
Arju Patel
Thank you for being so wonderful and gracious during the entire process!, It has been a pleasure to work with you!
very fast on responding even on weekends.
highly recommend him.
Tyler Polk
Tong was awesome to work with! Great communication that led to a smooth closing! Looking forward to working more deals together!
Allie Vallejos
Tong was great! He was timely and the whole process was smooth.
Theresa Faith
"Tong is Amazing" We had a delay in receiving my clients ratified offer and Tong was patient and persistent to keep checking on the status of those documents. He even called me on a Saturday.
Marcus Morrison
Being a first time home buyer I was super nervous and had tons of questions tong helped me every step of the way and made the process super easy and comfortable couldn't have asked for anyone better .Thank you Tong for all your help!!! Rocket has a true team member with you on their side
Mike J. Rice
Tong Lu, did a great job. He kept everyone in the loop. It was a smooth transaction and closed on time. Would recommend him and will definitely use him again. thanks for all your hard work.