I brought my home with the help of Troy. I have been in my home for nearly two years and the experience with Troy's help, advise and professionalism has been one of complete success. I would advise any one buying a home to go to Rocket Mortgage and ask for Troy. Your company is lucky to have as dedicated and informed employee.
William Xu
William Xu
551
Troy is really great. He helped me close my HELOC loan. He was so polite and answered all my questions clearly and professionally. I was deeply impressed how fast he responded to every single request from me each time. And I got emails back from him even during his night time. With his help, the whole process was so smooth and we closed the loan in a short period. Totally satisfied with his ...Troy is really great. He helped me close my HELOC loan. He was so polite and answered all my questions clearly and professionally. I was deeply impressed how fast he responded to every single request from me each time. And I got emails back from him even during his night time. With his help, the whole process was so smooth and we closed the loan in a short period. Totally satisfied with his service and my great appreciation goes to him!Read MoreRead Less
Lee Ratcliffe
Lee Ratcliffe
551
It was awhile ago, but I remember Troy was super helpful and the whole thing went very quickly and easily.
I used Rocket Mortgage because they are affiliated with Charles Schwab and my cousin advised me to.
I had tried several other companies and they couldn't (or wouldn't try hard enough) get me a refinance. Troy figured it out immediately and got the job done.
Hillel Naon
Hillel Naon
551
Efficient, reliable, a pleasure to work with.
Great cutomer service!!
Barbara Estberg
Barbara Estberg
551
I would rate Troy as a 5-Star Banker. He was very professional and our home refinance was totally completed in 27 days! - Ed and Barbara
Eric Chang
Eric Chang
551
Troy was very responsible whenever I have question or issue, and he always resolve it quickly.
Jen MC
Jen MC
551
Troy was awesome to work with! Definitely a people person. He was very clear on how things worked and was fast to respond when I had questions. And believe me I had a boat load of questions lol
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