Troy Derkos

Detroit, MI

NMLS 20809

Triple Crown Banker

Troy's Reviews

George Reusser
Super helpful, easy to communicate with. It always seemed like he was available to chat whenever we needed help and took initiative to contact us about important details along the way.
Danny Campbell
Troy was a pleasure to work with and my family and I would not only recommend him to anyone but are looking forward to our net potential experience with him. Troy was very reassuring throughout the process, followed up as advise don time sentative deadlines from start to finish.
Oni Ntr
The Rocket Mortgage team from start to end was incredible. Troy was very knowledgeable, responsive even on weekends, and always available. He always followthrough to ensure there are no confusions with the required documents. Even a friend who's a home lender herself at a local bank uses Rocket Mortgage for her own home purchase.
Tyler Naegle
When I started my move, I was given three recommendations for companies to use. I contacted all three, and Troy was the representative for Rocket Mortgage, and right after speaking to him, I had made my choice.
To say Troy worked with me tirelessly would be a discredit to him. Every time I spoke with him, mostly on weekends and late in the evening, he was upbeat, positive, and up to date on the ...When I started my move, I was given three recommendations for companies to use. I contacted all three, and Troy was the representative for Rocket Mortgage, and right after speaking to him, I had made my choice.
To say Troy worked with me tirelessly would be a discredit to him. Every time I spoke with him, mostly on weekends and late in the evening, he was upbeat, positive, and up to date on the questions I was asking him. He would always make sure he understood what I was trying to get from him, then explain things to me clearly. There was no confusion after a conversation with Troy. He knew what I needed and what I was looking for, and I knew what he and his team needed from me to move forward with the paperwork for buying a home.
Id love a chance to shake his hand and tell him what an excellent job he did for me and my family in person, but I guess this will have to do.Read MoreRead Less
C.V. Solomon
On point every step of the way. Very thorough. Follows up and follows through. Patiently explained the process and helped us achieve our dream of buying our first home.
Stephen Hueckel
Professional,
Persistent,
Friendly,
And delivered results!
Catalina Rojas
We highly recommend working with Troy! His customer service and the way he handled the loan approval and purchase process was incredible. Although we were 3 hours behind, he was always available attending our questions -even on weekends. He is knowledgeable and very friendly to talk with. We do appreciate how quick and easy the whole process was. Thank you Troy!
Chad Kline
He ws very helped us in our process of getting a new home! He was very responsive, and kept us notified about what we needed -- made the process as pain-free as possible! Thank you Troy!
Christine Lothen-Kline
Troy provided outstanding customer service to us through our entire loan application and purchase process. He was very responsive when we reached out with questions, and he maintained frequent contact with us through the whole process. He really went above and beyond to provide us with an exceptional customer experience. He even called us after we closed to congratulate us and make sure that we...Troy provided outstanding customer service to us through our entire loan application and purchase process. He was very responsive when we reached out with questions, and he maintained frequent contact with us through the whole process. He really went above and beyond to provide us with an exceptional customer experience. He even called us after we closed to congratulate us and make sure that we had everything we needed.Read MoreRead Less
Donovan Pooran
Troy was great to work with during the whole loan process. Communication was outstanding and he is available at all times.