Troy was excellent to work with. He made the home buying experience which can be very stressful, much more enjoyable. He was in constant communication with me, and was always one step ahead. I really enjoyed working with Troy during this process. He made it very easy!
Jason McConnell
Jason McConnell
551
My relocation company assigned Troy to reach out to me. Unfortunately, I started with another loan company prior to my relocation company assigning Troy. When I made Troy aware of my situation, he didn't put pressure on us to switch to him at all. He actually took a look at our "loan estimate" and gave us advice on our current loan. Very pleased with the assistance Troy was able to offer.
Shelbie Hess
Shelbie Hess
551
Troy and the whole Rocket Mortgage team are very helpful at all times.
Thomas Remi
Thomas Remi
551
I worked with Troy Dekor to obtain my mortgage loan and Troy did an excellent job, Great support, very professional, courteous, very friendly, always customer focussed, very quick process, on time delivery. I would highly recommend to use his services. Great experience.
Justin Rabbach
Justin Rabbach
551
Troy did a great job. The online system to load documents was very simple to navigate, but Troy really put the experience over the top. I was impressed with his ability to stay in touch and answer any and all questions quickly, while also never feeling over bearing. We had a relocation as a part of our move, so a lot of extra steps, and he handled them all, so we never had any extra stress in the ...Troy did a great job. The online system to load documents was very simple to navigate, but Troy really put the experience over the top. I was impressed with his ability to stay in touch and answer any and all questions quickly, while also never feeling over bearing. We had a relocation as a part of our move, so a lot of extra steps, and he handled them all, so we never had any extra stress in the process. Go with Troy!Read MoreRead Less
Eric Norman
Eric Norman
551
Troy was top notch great customer service
Caroline Vyvial
Caroline Vyvial
551
Excellent service & exceeded expectations!
Alan McAvoy
Alan McAvoy
551
Troy did a great job and was always there to answer questions or help with the process. Appreciate all the help and he was a pleasure to work with.
Allan Smith
Allan Smith
551
Troy was a pleasure to work with. This was my first time getting a mortgage loan and his expertise and friendliness made the entire process a breeze. He was always able to answer my questions about the loan process, terms, everything. His pro-activeness guided me though the home buying process quickly and easily.
Jill McNeish Poock
Jill McNeish Poock
551
Troy was awesome and I would definitely love to work with him again. Any question I had he answered it almost immediately and he called me back everytime I called him. Normally it is extremely hard to get a mortgage in Troy made it so easy and he was there with us every step of the way. Thanks again Troy.
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