William Forbes

Detroit, MI

NMLS 1866947

President's Club Banker

William's Reviews

Ogunyemi Mcjules
Great professional with strong character for meeting expectation.
Terri Mills
First of all I must admit that I am a very type "A" person and have to "know" the details upfront without any "surprises". With that being said, from the very first contact, William was the absolute best! During the whole loan process, not only did he communicate with me online, but would make a call to see if I had any questions or concerns with encouragement to contact him if any came up that ...First of all I must admit that I am a very type "A" person and have to "know" the details upfront without any "surprises". With that being said, from the very first contact, William was the absolute best! During the whole loan process, not only did he communicate with me online, but would make a call to see if I had any questions or concerns with encouragement to contact him if any came up that I didn't think of at that time. Not one time did I ever feel rushed or that ANY of my questions weren't significant. I feel he was very patient and went above and beyond to get my loan to the next level in a timely manner all while working diligently to make sure that it was a pleasant experience for me. I would and have recommended Rocket Mortgage to others and if they happen to get William as a part of their loan team, they should consider that a bonus. Thank you, William Forbes, for your upfront honesty and your help in getting me into my new home! :)Read MoreRead Less
Pua Weichert
My husband and I highly recommend William Forbes with Rocket Mortgage! We are first time home buyers and he has done an EXCELLENT job, helping us through this entire process! We are very thankful we got to work with him, you will not be disappointed! Thank you Mr. Forbes, for seeing us through the entire process of our home loan and going above and beyond our expectations! God bless you sir!
Rose Coerber
William was very cordial, professional, continued to let me know the status of loan...He walked me through each step with patience and kindness..
Tim LaChapelle
Used William for two refis and has been immensely helpful with awesome customer service.
Mark Boren
William is a great guy! He follows through with what he says and stays on top of things. I look forward to working with Will again.
Deborah Barrett
I’m a first time home buyer’ William made process smooth explain everything step by step always returned my phone calls I will gladly recommend quick en loans
Katlyn Alexander
I am a first time home owner and and doing it alone. William did a amazing job explaining and giving me all the information I would need. He made it so stress free. Thank you William!
Matt Lerner
William was by far the best person I worked with throughout the entire process. I wish I could have worked with him all the way through.
Edison Tom
Initially, William was good, but after getting to the pre-closing step, he it became much harder to talk to him. He did not return calls. He could not answer questions well. He was unable to help prevent my refinance from stalling for an extra month, requiring both me and my wife to resubmit pay stubs.
William Forbes
Reply from William Forbes:

Dear Edison,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to ...Dear Edison,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less