William Forbes

Detroit, MI

NMLS 1866947

President's Club Banker

William's Reviews

Mark Boren
William is a great guy! He follows through with what he says and stays on top of things. I look forward to working with Will again.
Deborah Barrett
I’m a first time home buyer’ William made process smooth explain everything step by step always returned my phone calls I will gladly recommend quick en loans
Katlyn Alexander
I am a first time home owner and and doing it alone. William did a amazing job explaining and giving me all the information I would need. He made it so stress free. Thank you William!
Matt Lerner
William was by far the best person I worked with throughout the entire process. I wish I could have worked with him all the way through.
Edison Tom
Initially, William was good, but after getting to the pre-closing step, he it became much harder to talk to him. He did not return calls. He could not answer questions well. He was unable to help prevent my refinance from stalling for an extra month, requiring both me and my wife to resubmit pay stubs.
William Forbes
Reply from William Forbes:

Dear Edison,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to ...Dear Edison,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Syeda Islam
Since the very first day I spoke to William, I felt very comfortable to discuss all my preferences. Everything was superbly done with me only having to do minimum, rest of the matters were all taken care by William. If I had any confusion, I could reach out to him always. He was always eager to help me out whenever I had any concerns. I highly recommend him.
Taby Smyth
He was very helpful with all of our questions and would always give me a call back when I needed to talk to him. He explained the process in detail.
Kent Brown
William was very responmsive to my wife and me. He answered out questions and led us through the process. Great guy!
Desaray Cuevas
We had a great experience working with William during our first home purchase. We found his general disposition to be very pleasant and easygoing, and he was very quick to respond to any emails that we sent his way. We would not hesitate to work with him again.
Will Stokes
Efficient and friendly. I always felt like I was spoken to as an equal.