Reply from Wissam Issa:
Dear Alexandra,
Thank you for your feedback, we appreciate the time you took to leave your review. We never want any of our clients feeling this way. I really care about my client’s personal experience and refinance goals, your feedback is concerning and I wanted to make sure we looked into this with you. Your review has been escalated to our Client Relations team who wants to make sure we help...Dear Alexandra,
Thank you for your feedback, we appreciate the time you took to leave your review. We never want any of our clients feeling this way. I really care about my client’s personal experience and refinance goals, your feedback is concerning and I wanted to make sure we looked into this with you. Your review has been escalated to our Client Relations team who wants to make sure we help as much as possible. We pride ourselves on doing the right thing and wanted to make sure we had a chance to speak with you regarding any further concerns. Thank you again for your review. Please know, I’m here and willing to help if I have the opportunity to re-earn your trust in the future.Read MoreRead Less