Reply from Wissam Issa:
Hi Ryan,
Thank you for taking the time to leave feedback about your recent experience with Rocket Mortgage. As your Mortgage Banker, it is one of my top priorities to ensure my clients are well-prepared for their purchase process. I apologize if there was any miscommunication regarding the items we would need prior to getting your loan into process, as well as, in regard to the possibility of ...Hi Ryan,
Thank you for taking the time to leave feedback about your recent experience with Rocket Mortgage. As your Mortgage Banker, it is one of my top priorities to ensure my clients are well-prepared for their purchase process. I apologize if there was any miscommunication regarding the items we would need prior to getting your loan into process, as well as, in regard to the possibility of needing flood insurance. I am happy that in the end we were able to get your loan to closing, and that you and your family are now in your new home. Please know you can contact me in the future if there is anything I can help with.
Thank you.Read MoreRead Less