Zach Thompson

Detroit, MI

NMLS 1023935

President's Club Banker

Zach's Reviews

Francia Jean-baptiste
very good listener, he made my experience very easier always ready to answer any question and concern very good on returning overall very positive.thanks
Katie Richard
Zack made my Rocket Mortgage experience enjoyable. He was very friendly and knowledgeable. I was amazed by how simple the process actually was. Definitely recommend
Vicki Upton
Zach is very knowledgeable, thorough, patient and attentive. No matter how big or small my questions & concerns where. He was there for us. I would highly recommend Zach. He is an asset to the company. He deserves all 5 stars and more.
David Warren
Zach is both an expert technician and a helpful, people person (yep, both left and right brain are firing together) who made my overall experience at Rocket Mortgage very positive. The reason I didn't give him a 5 is that he was sometimes difficult to reach and didn't get back to me on a question he said he'd work to resolve for me before closing - despite multiple follow-ups on my part. I ended...Zach is both an expert technician and a helpful, people person (yep, both left and right brain are firing together) who made my overall experience at Rocket Mortgage very positive. The reason I didn't give him a 5 is that he was sometimes difficult to reach and didn't get back to me on a question he said he'd work to resolve for me before closing - despite multiple follow-ups on my part. I ended up at the wire, and decided to go with the Rocket Mortgage mortgage even without resolution, but it was disappointing. The reason I didn't give him a 2 or 3 is because he nevertheless did an excellent job in all other respects.Read MoreRead Less
David Lenzi
Zach was attentive, well informed, professional and efficient. He moved things forward in a timely fashion and made the deal happen. Thank you!
Lisa Prowant
Zach was always nice and knowledgeable. Also good at returning phone calls. He was the best part of my Rocket Mortgage experience!
Jocelyn Colvin
Zach was so easy for me to talk with. He explained all my options and treating me like a friend. I could not have asked for a better experience
Ron Crain
Zach was very helpful and patient through the whole process.
Braden Brune
Zach was very informed and helpful through the entire process. My wife and I were very fortunate to get to work with Zach on our mortgage because his prompt responses, professionalism and wide ranging knowledge really put us at ease and allowed for a smooth mortage experience.
Berto Acosta
I believe there is no person better than Zach! I first came in contact with him on the purchase for my first home. He answered every single question I had no matter how stupid I felt they were. I could call or text him whenever and he was right there with an answer. He made me feel like a friend. I’d like to call him a good friend. I always keep I’m touch with him after my first home. Of course I ...I believe there is no person better than Zach! I first came in contact with him on the purchase for my first home. He answered every single question I had no matter how stupid I felt they were. I could call or text him whenever and he was right there with an answer. He made me feel like a friend. I’d like to call him a good friend. I always keep I’m touch with him after my first home. Of course I called him when I decided to sell my home & purchase a new one. He didn’t skip a beat. He Had everything set up 1,2,3! Every time I spoke with him I really felt safe. I felt I was in good hands. He truly is great at his job! I don’t feel anyone else is better. This is a long message but it needs to be said!! ZACH IS THE MAN!! And I will always recommend him!Read MoreRead Less