Zack was great, he responded to me within a timely manner and I was even able to work with him outside of regular business hours where other banks wouldn't have gotten back to me until the next business day. Zack was very professional with his work ethics but I felt that there was a good sense of compassion and caring in knowing and dealing with what I was going through as a potential home buyer. ...Zack was great, he responded to me within a timely manner and I was even able to work with him outside of regular business hours where other banks wouldn't have gotten back to me until the next business day. Zack was very professional with his work ethics but I felt that there was a good sense of compassion and caring in knowing and dealing with what I was going through as a potential home buyer. I feel Zack is a great asset to Rocket Mortgage, he has in my mind gone above and beyond in what I expected of a Senior Mortgage Banker and I wish him the best in all his endeavors.
Zack gave us a fantastic costumer service. He is a high energy individual who cares about what he does and is very knowledgeable. I highly recommend him. Thanks, Zack!
Peter Leibert
Peter Leibert
551
I gave Zack five starts because there isn’t an option to rate him higher. Every interaction I had with Zack was an absolute pleasure. I hope everyone is as honest, transparent, well spoken, and forward thinking as he is. No question was ever too trivial, and his response time was incredible. I lucked out not only on the home/rate I got, but also with the person I got to make it all happen.
April Williams-Kearns
April Williams-Kearns
551
He was very nice, very informative. And answered every question I had..even I had already asked it before.
Joey Ohlinger
Joey Ohlinger
551
Zack was very professional and made sure we stayed on top of everything to move forward with our home purchase as soon and effortlessly as possible. Easy to reach and fast email response times. What more could you ask for!
Tim Spencer
Tim Spencer
551
Excellent service, worked long and hard to get me the mortgage I needed in a timely fasjion. Great customer service and communications.
Principal Beattie
Principal Beattie
551
From our first contact with Zach through the closing process, he was attentive, articulate and efficient. He listened intently and worked with us to secure the best product and rate for our circumstance. I will continue to highly recommend him and Rocket Mortgage to our friends and family!
Chad Edington
Chad Edington
551
Zack was a pleasure to work with on our refinance. I feel like he went out of his way to taylor our mortgage to us. Saved us $50,000 on our home and it will be paid off 8 years earlier.
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