James Petrone

Detroit, MI

NMLS 27553

Triple Crown Banker

James' Reviews

D Brett Walker
James was incredibly helpful throughout the whole loan process. We were impressed with how accessible he was anytime we needed anything. James was truly top notch.
Rori Wherley
James provided excellent service and follow-through. He was accessible for any questions or concerns and made the experience stress free. Highly recommended.
Kate Billings Nielsen
We had a great experience with James from start to finish. We are on the West Coast, but he always made time to promptly answer our questions or let us know where we were in the loan process. From pre-approval to closing, we knew that he and his team were looking out for us through a couple of closing date changes. It was a pleasure working with him, and we recommend him highly.
Justin Kasgorgis
James was a pleasure to work with! Immediately answered any questions or concerns addressed. He was able to get the job done no matter what the circumstance. Very please with our refinance! Best rate in town.
Deborah Fogleman
James contacted me promptly with the information that I needed to get my loan process started. He answered all of my questions and followed up with me to make sure that I was satisfied and understood all the factors of my loan process. He was always available! This was the easiest mortgage ever!! He was even able to lower my rate ... now that is great service. Thank you James for making this a ...James contacted me promptly with the information that I needed to get my loan process started. He answered all of my questions and followed up with me to make sure that I was satisfied and understood all the factors of my loan process. He was always available! This was the easiest mortgage ever!! He was even able to lower my rate ... now that is great service. Thank you James for making this a wonderful experience!Read MoreRead Less
Brandon Kershaw
James was terrific in seeing my loan to completion. He laid out all of the expectations I should have on the front end of our discussions and exceeded them at the end. I didnt think we could close within the tight timeline we had, but we did thanks to James.
Rahul Dimri
James is nothing short of a hero. I and my family were looking for a home to buy, James made it super easy to get the pre-approval done, within minutes we had the opportunity to start looking for our home. Once we made the offer, James was quick to convince the sellers agent that Rocket Mortgage could move fast enough to close on a very tight deadline, I think him being able to convince the seller...James is nothing short of a hero. I and my family were looking for a home to buy, James made it super easy to get the pre-approval done, within minutes we had the opportunity to start looking for our home. Once we made the offer, James was quick to convince the sellers agent that Rocket Mortgage could move fast enough to close on a very tight deadline, I think him being able to convince the seller that we were good on getting a loan was critical to our offer getting accepted.
Once the offer was made, James was able to understand that as first time home buyers we would be strapped for cash if we made 20% down, and worked with us to get loan at same rate for lesser down payment.
I think that James and his team have been very diligent in handling our loan, they have been proactive trying to figure out potential pitfalls and remedy them, but more than being professional I appreciate them being able to understand human side of things and genuine willingness to help their customers get the home that they want.Read MoreRead Less
Linda Cork
New regulations on mortgages were a shock for this long-time homeowner. James and his associates helped me negotiate the complicated process, and helped my understanding of why the underwriters always seemed to need ONE MORE piece of documentation. I was buying a retirement home in Florida (my original home state) and a hurricane was imminent. Everyone at Rocket Mortgage wanted to be sure my house...New regulations on mortgages were a shock for this long-time homeowner. James and his associates helped me negotiate the complicated process, and helped my understanding of why the underwriters always seemed to need ONE MORE piece of documentation. I was buying a retirement home in Florida (my original home state) and a hurricane was imminent. Everyone at Rocket Mortgage wanted to be sure my house was OK and undamaged. My realtor sent pictures, Rocket Mortgage sent their "disaster" team. and my loan closed on time. Thank you, James, Sasha, and everyone in between.Read MoreRead Less
Paul Pantelis
James did a great job of giving us multiple options for financing our new home and also getting us an amazing deal. Very impressed!
Alex Canary
I was fortunate to be assigned to James for my mortgage needs. The fact that I am in New Orleans never seemed to matter. He and his team seemed to be right next door every time i had a question or concern. I was leaving to go out of the country the day after closing and was concerned we might not be able to make the tight timeline, but James assured me we would and with the help of his outstanding...I was fortunate to be assigned to James for my mortgage needs. The fact that I am in New Orleans never seemed to matter. He and his team seemed to be right next door every time i had a question or concern. I was leaving to go out of the country the day after closing and was concerned we might not be able to make the tight timeline, but James assured me we would and with the help of his outstanding team-every thing came together like a well oiled machine. At the closing, the Title company and Real Estate agents all commented on how satisfied they have all been each time they worked with the agents from Rocket Mortgage. I would recommend James to anyone interested in purchasing a home. Thanks so much to all of you for your hard work and assistance through this process. AlexRead MoreRead Less