Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Jeanette Wansolich
Max was so patient when working with me. He explained things simply and completely in a way that I could understand (I have reading comprehension issues due to a TBI) yet, I did not feel dumb or a burden when asking for clarification or for something to be repeated. I have problems processing numbers and I felt SAFE and confident working with Max (and Rocket) to help me. I appreciate all the help....Max was so patient when working with me. He explained things simply and completely in a way that I could understand (I have reading comprehension issues due to a TBI) yet, I did not feel dumb or a burden when asking for clarification or for something to be repeated. I have problems processing numbers and I felt SAFE and confident working with Max (and Rocket) to help me. I appreciate all the help. Thank you so much!Read MoreRead Less
Scott Davis
Professional and does what he says. Would give 10 stars if it was possible. Was great working with Ralph.
Brian Milligan
Zac provided top-notch service. He was extremely responsive during the entire process. I will certainly contact Zac when refinancing or buying another property.
Jake Jordan
WoW! Mario's guidance was exactly what I needed. I only want to be transferred to Mario for any credit assistance I may need with Rocket Mtg in the future.
Zach D
Mike deserves a glowing 5-star review for his exceptional service. Having worked with him for years, I can attest to his unwavering professionalism, deep expertise, and genuine dedication to finding the best mortgage solutions tailored to my needs. His clear communication, prompt responses, and ability to navigate complex financial situations with ease have made every transaction seamless and ...Mike deserves a glowing 5-star review for his exceptional service. Having worked with him for years, I can attest to his unwavering professionalism, deep expertise, and genuine dedication to finding the best mortgage solutions tailored to my needs. His clear communication, prompt responses, and ability to navigate complex financial situations with ease have made every transaction seamless and stress-free. Mike’s commitment to his clients is unmatched, making him an invaluable partner in the home-buying process.Read MoreRead Less
Dave Nystrom
What impressed me most about Eric was his responsiveness. He was available throughout the process and he stayed in constant communication. Easy to work with and professional. Great experience.
Amanda Anderson
Working with Merel was an amazing experience. For first time home buyers he made the process easy and made sure we understood everything throughout the process. Highly recommend for anyone buying. I will definitely call him if we would ever refinance.
Josie Milewski
Robert was exactly the person we needed to help us with our loan! He was very knowledgeable and was great with keeping us informed and communicating. He was very quick to answer back when we had any questions and that is very helpful when it comes to a timely process like escrow! We can’t recommend him enough.
Cole Wynn
Tony has been more than helpful through this whole experience and is definitely over-qualified for the position he currently holds. The knowledge this man has is unmatched for his occupation, i could not have done it without him. I will be referring any and all clients/family to Tony because i could not have been happier with the transparency and honesty this man has shown my family and myself. ...Tony has been more than helpful through this whole experience and is definitely over-qualified for the position he currently holds. The knowledge this man has is unmatched for his occupation, i could not have done it without him. I will be referring any and all clients/family to Tony because i could not have been happier with the transparency and honesty this man has shown my family and myself. Thankyou again sir, your consistency and determination made this whole process go by smoother than i could have hoped for. 5-stars.Read MoreRead Less
Zack Alon
We had the absolute pleasure of working with Ibrahim at Rocket Mortgage as first-time homebuyers. From our very first conversation, Ibrahim provided all the financial details we needed to understand the process, giving us confidence and clarity from day one.

Although we received more competitive quotes from other lenders, it was Ibrahim’s exceptional dedication, responsiveness, and professionalism ...We had the absolute pleasure of working with Ibrahim at Rocket Mortgage as first-time homebuyers. From our very first conversation, Ibrahim provided all the financial details we needed to understand the process, giving us confidence and clarity from day one.

Although we received more competitive quotes from other lenders, it was Ibrahim’s exceptional dedication, responsiveness, and professionalism that made us choose Rocket Mortgage. He made what could have been a complicated process feel smooth and manageable.

Ibrahim was available well beyond typical business hours, including evenings and weekends, and he remained consistently supportive throughout the entire experience—from the initial quote to final closing. His customer-first mindset and personal attention made all the difference.

While Ibrahim’s service was outstanding, we did face some challenges with other members of the support team. They were not always available, sometimes requested the same documents more than once, and were slower to respond or follow up. Thankfully, Ibrahim’s proactive communication and thorough support helped us move forward without delays.Read MoreRead Less