Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Brian Key
I had an outstanding experience working with Jakeline throughout my mortgage process. From our initial conversation to the final steps, their communication was consistently clear, timely, and reassuring. They took the time to explain every part of the process in detail, answering all my questions with patience and professionalism.

What truly stood out was their ability to efficiently work through ...I had an outstanding experience working with Jakeline throughout my mortgage process. From our initial conversation to the final steps, their communication was consistently clear, timely, and reassuring. They took the time to explain every part of the process in detail, answering all my questions with patience and professionalism.

What truly stood out was their ability to efficiently work through the finer details of the loan, ensuring everything was handled accurately and without unnecessary delays. They demonstrated deep knowledge of mortgage products and tailored options to fit my financial goals perfectly.

Thanks to their diligence and excellent service, what could have been a stressful experience turned out to be smooth and straightforward. I highly recommend Jakeline to anyone looking for a reliable and dedicated mortgage professional.Read MoreRead Less
Kiefer Cummings
Our mortgage loan officer, Dalton, was outstanding. He was incredibly personable, quick to respond, and deeply compassionate about our goals and timeline. Dalton never judged us based on past or current events in our credit file. Instead, he reassured us that our credit was strong enough to achieve our plans, which meant the world to us.

I am forever grateful to Rocket Mortgage and Dalton for ...Our mortgage loan officer, Dalton, was outstanding. He was incredibly personable, quick to respond, and deeply compassionate about our goals and timeline. Dalton never judged us based on past or current events in our credit file. Instead, he reassured us that our credit was strong enough to achieve our plans, which meant the world to us.

I am forever grateful to Rocket Mortgage and Dalton for making this process smooth and efficient. Dalton truly is a crown jewel to the organization—a “crown banker,” no pun intended!

If I ever need to refinance or purchase another home, Rocket Mortgage will definitely be my first choice. Contrary to some online reviews, Rocket Mortgage truly lived up to its name—they were fast as a rocket (pun absolutely intended). I’m thoroughly impressed with the speed and professionalism of the entire experience.

Thank you, Dalton and Rocket Mortgage!Read MoreRead Less
Corina Wilson
I experienced working with Andrew was top-tier! He was always prompt with his responses, professional and made the process easy! I would recommend him to any of my family and friends. He is definitely an asset to this company.
Maria Philomena
Poppi has been such a joy to work with. I was very impressed at how accurate her resolution was. I had my doubts on how the figures could be determined to the dollar in order to resolve my credit issue. She was right about everything, very patient, extremely friendly, and her follow-ups were stunningly fast both by email and by phone. Thank you Poppi for all of your help!
명철 최
Brent and his team worked pretty well. They understood my situation and handled everything I requested. Since my case involved probate and a family transaction, it was quite complicated with the title issue, but They were supportive throughout the process.
Chelsea Moore
Myles was an absolute pleasure to work with, and I can’t recommend him highly enough. He connected me with the credit team, who helped boost our credit scores by nearly 30 points in just a few weeks. He also offered valuable advice throughout the homebuying journey—tips I wouldn’t have thought of on my own—which put us in a position to feel completely confident in our monthly mortgage payment. ...Myles was an absolute pleasure to work with, and I can’t recommend him highly enough. He connected me with the credit team, who helped boost our credit scores by nearly 30 points in just a few weeks. He also offered valuable advice throughout the homebuying journey—tips I wouldn’t have thought of on my own—which put us in a position to feel completely confident in our monthly mortgage payment. While I did explore options with other mortgage companies, the outstanding customer service from Myles, combined with RM’s competitive rates, ultimately made the decision an easy one.Read MoreRead Less
Fred
Cristian was very kind and any questions I had, she was very specific with her help. I will go back to her and recommend her 100%. Thank you Cristian for everything.
Shan Vicencio
This was out second purchase with Mike was awesome - Made the process very easy, and closed on time. Will be happily referring him to friends and family
Emily Martina
Working with KG has been an absolute pleasure! As a real estate agent, I’ve partnered with many mortgage specialists, but KG truly stands out. Her communication is clear, timely, and proactive—keeping everyone in the loop every step of the way. She moves quickly without sacrificing accuracy, and her outside-the-box thinking helped our mutual client navigate a tricky situation. If you're looking ...Working with KG has been an absolute pleasure! As a real estate agent, I’ve partnered with many mortgage specialists, but KG truly stands out. Her communication is clear, timely, and proactive—keeping everyone in the loop every step of the way. She moves quickly without sacrificing accuracy, and her outside-the-box thinking helped our mutual client navigate a tricky situation. If you're looking for a mortgage expert who’s solutions-driven, efficient, and truly cares about her clients, KG is the one to call. I look forward to working with her again!Read MoreRead Less
Anya Anthony
Christian was such a great person to have on my side during the mortgage process. He was super knowledgeable, easy to reach, and always one step ahead of the game. Somehow, he made a very complicated process feel calm, clear, and even kind of enjoyable. If you’re looking for someone who knows their stuff and makes you feel taken care of, Christian’s your person!