Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Sean Bogue
Originally my boss recommended Rocket Mortgage, and spoke of how easy and available Rocket is to help you with your mortgage. Mollie called me I think for the first time at almost sunrise one morning to begin this process. She is what we call Hardcore! She is noticeably into to what she does, knowledgeable and helpful. Did everything she could to not have anything go thru the cracks. Very helpful ...Originally my boss recommended Rocket Mortgage, and spoke of how easy and available Rocket is to help you with your mortgage. Mollie called me I think for the first time at almost sunrise one morning to begin this process. She is what we call Hardcore! She is noticeably into to what she does, knowledgeable and helpful. Did everything she could to not have anything go thru the cracks. Very helpful to me personally with my urgent need to be able to find a house with tools from Rocket Mortgage. I am happy to say doing this review from my purchased home. Thanks again! I will and already send people your way.Read MoreRead Less
Anthony was very helpful and professional throughout the process. However, his Rocket Mortgage support team and their process seemed disjointed. New requirements or requests for information were often added without notification, and the dashboard frequently stalled while waiting for action on their end. In several cases, we waited days—or even weeks—until I followed up myself, only to find that my...Anthony was very helpful and professional throughout the process. However, his Rocket Mortgage support team and their process seemed disjointed. New requirements or requests for information were often added without notification, and the dashboard frequently stalled while waiting for action on their end. In several cases, we waited days—or even weeks—until I followed up myself, only to find that my intervention was needed to resolve issues that should have been handled by them.Read MoreRead Less
Robert Baker
Micheal and the whole Rocket team made the process easy.I would recommend Rocket to anyone.
Ifeanyi Anidi
Chris was excellent throughout my home purchasing process. We walked me through all of the steps from sales contract to closing and was happy to answer questions about Rocket and the housing market in general. Most importantly, Chris was easy to reach and always checked in with me at crucial points in the process. I couldn't recommend Chris more highly.
Mitchell M
Michael was very knowledgeable and helpful throughout the whole process. Very personable and easy to get in contact with. Would highly recommend him!
Stephen Tite
I don’t usually write reviews, but I truly felt compelled to share my experience working with Jonathan as our loan expert. We had a last-minute opportunity to buy a home, and I had very little knowledge of the process. Jonathan stepped in right away, took charge, and guided us through everything with confidence and clarity.

His expertise in VA home loans really showed—thanks to his quick action and...I don’t usually write reviews, but I truly felt compelled to share my experience working with Jonathan as our loan expert. We had a last-minute opportunity to buy a home, and I had very little knowledge of the process. Jonathan stepped in right away, took charge, and guided us through everything with confidence and clarity.

His expertise in VA home loans really showed—thanks to his quick action and deep understanding of the process, we were able to lock in an incredibly competitive interest rate. He was always responsive, on time, and clearly committed to doing what's best for us.

Jonathan sets the standard for customer service and professionalism, and my family and I are extremely grateful for his help. I’m more than happy to recommend him to any fellow veteran or anyone looking for someone who knows their stuff and truly cares.

Thank you, Jonathan. You made this journey a lot easier—and better—than we could’ve imagined.Read MoreRead Less
John McCants
Adam was very helpful and stayed on top of everything to get our loan closed promptly. He did a great job!
Albert Seep
Olivia and the entire staff were very helpful through the whole process. They were all courteous and respectful through all communications, and helpful with prompts required back from us
David Ferreira
Shawn was incredibly helpful and responsive during the home buying process. He always made sure all of our questions were answered, and kept things as clear and straightforward as possible.
Pam Kay
We wish we could give Elayna 10 stars!! She is the most informative and pleasant loan expert on the planet! We were moving across country, buying a new home in Michigan contingent on selling our home in Florida. The tasks and timing were daunting, yet Elayna would contact us every week to get an update and provide positive energy to the process, answering all of our questions on speakerphone (with...We wish we could give Elayna 10 stars!! She is the most informative and pleasant loan expert on the planet! We were moving across country, buying a new home in Michigan contingent on selling our home in Florida. The tasks and timing were daunting, yet Elayna would contact us every week to get an update and provide positive energy to the process, answering all of our questions on speakerphone (with such patience!). When we needed documentation, she provided it same day, and always so cheerful! She's a gem and an asset to your business, without a doubt! Thank You, Elayna.Read MoreRead Less