Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Derek Barnes
Very helpful and attentive with every step along the way.
Greg Conrad
First of all, it was possible to give more than five stars for Emma we absolutely would. 50 stars doesn't do Emma justice!

From initial contact till closing date set Emma made us feel like we were her only clients. She worked very hard and went over and above when things got a little rocky along the way because of some bad financial decisions I had made a ways back. She really advocated for us. I...First of all, it was possible to give more than five stars for Emma we absolutely would. 50 stars doesn't do Emma justice!

From initial contact till closing date set Emma made us feel like we were her only clients. She worked very hard and went over and above when things got a little rocky along the way because of some bad financial decisions I had made a ways back. She really advocated for us. I mean way over and above. Contacting us well into the evening, making yourself available on weekends absolutely amazing and unbelievable customer service. My wife and I actually said to each other a couple of times that it feels like Emma is as invested in our house search as we are.

She was constantly in communication with us as well as with our realtor which made any questions or concerns we had disappear quickly. She listened very closely to what our plans were and what we hoped to accomplish as far as funding and created a plan for us that was perfect. She was diligent, conscientious, thorough, clear and concise, courteous, knowledgeable, and patient. All qualities we want in our mortgage provider, for sure.

Aside from her exquisite professional skills, Emma's personality is delightful as well. She was always very pleasant, cheerful, kind and optimistic. There were times during the process where that was exactly what we needed and it was very much appreciated.

To close, not only would we recommend Emma she is like without any reservation we will be actively sending people to to her when they are seeking a mortgage.Read MoreRead Less
Matthew Fasano-McCarron
Kwesi was key in our home buying process! From the start, he demonstrated professionalism and a genuine commitment to our interests. Even though we ultimately chose a different lender, Kwesi’s guidance was invaluable. He was responsive, clear, and always ready to assist with any questions, making the mortgage process understandable and so much less daunting. He's super easy to talk to!

We highly, ...Kwesi was key in our home buying process! From the start, he demonstrated professionalism and a genuine commitment to our interests. Even though we ultimately chose a different lender, Kwesi’s guidance was invaluable. He was responsive, clear, and always ready to assist with any questions, making the mortgage process understandable and so much less daunting. He's super easy to talk to!

We highly, highly recommend Kwesi for anyone looking to navigate the complexities of buying a home. His dedication and thoroughness gave us a really positive experience and we are grateful for his support throughout the process. Thank you, Kwesi, for your outstanding service!Read MoreRead Less
Yu Hu
As a seasoned realtor familiar with many loan officers, navigating my own home loan presented numerous challenges due to the complexity of my financial situation. After enduring a frustrating experience with other loan officers, I turned to Liz Nowak, and I'm so glad I did. Not only did Liz exceed my expectations, but she also offered a rate that far surpassed any other lender's offer. Working ...As a seasoned realtor familiar with many loan officers, navigating my own home loan presented numerous challenges due to the complexity of my financial situation. After enduring a frustrating experience with other loan officers, I turned to Liz Nowak, and I'm so glad I did. Not only did Liz exceed my expectations, but she also offered a rate that far surpassed any other lender's offer. Working with Liz as my loan officer was an absolute pleasure, and her expertise truly shone through. Liz's deep understanding of finance and professionalism made the process incredibly smooth and fast. Her attention to detail and dedication ensured that I secured a conventional loan with ease. I am immensely grateful for her guidance and support throughout the entire process. Without hesitation, I will be returning to Liz for any future loan needs. If you're looking for a stress-free loan experience, I wholeheartedly recommend Liz Nowak. She's simply the best in the business.Read MoreRead Less
Hector Marcano
I rate Daniela 5 stars because that is the maximum alllowed. Really thoughtful, kind, professional, and knowledgeable. If I could purchase a million homes I would reach out to her first. Thank you for everything Daniela!
Nicole Fridley
Jacob was very helpful and informative through out the entire purchasing process. He took time to listen and answer any and all questions we had no matter if it was a weekday or weekend! Thank you for all your help! We would definitely recommend using Jacob for any future buying plans you may have.
Kaleb TerBush
Cortni was very friendly, professional, and attentive throughout the entire process of buying our first house. She made the experience very easy and straightforward. I highly recommend her!
DiQuentin Brown
Tony really made things easy to understand and also figured out the best route to go about fixing my issues! He was very knowledgeable, mannerable and spoke clearly, which made the information exchange, informative, pleasant and swift! Keep up the good work, and again, thank you for everything!
Kyle Prohaska
Tim and his entire team were great to work with. They did everything needed to make sure my client got to the closing table, even trying to work in a last minute DPA program that was brought to their attention 1 week before closing! Thankfully, Tim and everyone at Rocket was on top of it and went through all the necessary steps to make sure my client got everything she needed on her end, and ...Tim and his entire team were great to work with. They did everything needed to make sure my client got to the closing table, even trying to work in a last minute DPA program that was brought to their attention 1 week before closing! Thankfully, Tim and everyone at Rocket was on top of it and went through all the necessary steps to make sure my client got everything she needed on her end, and ultimately got her to the closing table! I had excellent communication with Tim and never struggled once to get a hold of him. Any messages were promptly returned. An overall awesome experience and I look forward to working together more in the future!Read MoreRead Less
Daniel Lomeli
Daryn has been extremely helpful and responsive to address my priorities. He has been diligent to address any issues, discrepancies, and create action plans to help me move forward. I appreciate his attention to detail and caring element to ensure I can move forward.