Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Teon Haynes
Ralph did a very good job and work with us the whole entire process. He got me to where I needed to be with my credit.
Kendall Duffie
Mario has been awesome to work with. He’s very knowledgeable about helping customers improve their credit score and he has great customer service skills being patient, detailed and doing everything in a timely manner.
Trac
I really liked working with Sheree. She was very knowledgeable and was there for me whenever I needed a question answered.
Dominique Wilkins
I had the absolute pleasure of working with Jacob, and I can’t recommend him highly enough. He is truly dedicated to his clients, working long hours days and nights to ensure everything runs smoothly. No matter the time, he was always available to answer questions, provide guidance, and offer reassurance throughout the entire process. What truly sets Jacob apart is his ability to turn what can be ...I had the absolute pleasure of working with Jacob, and I can’t recommend him highly enough. He is truly dedicated to his clients, working long hours days and nights to ensure everything runs smoothly. No matter the time, he was always available to answer questions, provide guidance, and offer reassurance throughout the entire process. What truly sets Jacob apart is his ability to turn what can be a stressful experience into a seamless and worry free one. His professionalism, expertise, and personal touch made all the difference. He doesn’t just treat this as a job he genuinely cares, making me feel more like family than just another client.
If you’re looking for someone who goes above and beyond, who provides peace of mind, and who truly has your best interests at heart, he is the person to call. I’m beyond grateful for his hard work and dedication!Read MoreRead Less
Tom G
My sister and I were interested in purchasing a family vacation home in northern Michigan. We had been looking for a few months and all of a sudden we stumbled upon "the one". We learned we needed to act fast as all offers were due that same day by 4pm, leaving us only 5 hours in which we also needed a preapproval. Jason responded with urgency upon reaching out to him and was able to get all the ...My sister and I were interested in purchasing a family vacation home in northern Michigan. We had been looking for a few months and all of a sudden we stumbled upon "the one". We learned we needed to act fast as all offers were due that same day by 4pm, leaving us only 5 hours in which we also needed a preapproval. Jason responded with urgency upon reaching out to him and was able to get all the information he needed in a professional and educational manner, ensuring to look out for our best interests. Not only did Jason provide the preapproval in time, but he escalated it with underwriting to get a full approval to help make our offer more competitive. In addition, Jason took it upon himself to reach out to both our agent and the listing agent to ensure we were great candidates. Our offer ended up getting accepted despite multiple offers! If it weren't for Jason, we would've never landed our dream vacation home! The experience did not end there as Jason made sure to keep in contact with us and address any concerns or questions. You can tell, Jason is a true professional and knowledgable veteran. Not only did we end up with the best mortgage lender in the game, but one of the best bankers we could ask for. We highly recommend Jason Ellis for your mortgage journey!Read MoreRead Less
Rick Fromm
Shane kept us informed all along the way and kept the process moving smoothly.
crystal felch
Thank you for helping with looking over my credit history.CF
Jeff Laub
Extremely helpful and always available for questions. Made the process super easy and straightforward.
GIRIEIEIDY
BEST in the business!!! helped me get where I needed to be in the most painless way possible.. I enjoyed talking with Matt both professionally and casually while we worked on getting my credit where it needs to be. Matt knows all the ins and outs of his job and a joy to talk to… I would highly recommend
Zachery Eldridge
Great guy to work with! He was very helpful and knowledgeable, never left me out of the loop and always answered every question! Great guy!