Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Christine Sechrist
Bridgett was great to work with. I ended up in a unique situation and Bridgett was able to come up with a loan option that helped me buy my new home. It was a successful outcome do to her due diligence and professionalism. I am grateful to her and all of her hard work.
Chi-Raie Cheung
After checking out a few lenders, we find Bob at Rocket Mortgage is the most efficient and down to the point lender. We just provide whatever is needed and the loan is approved on time in the fluctuate economic market like this. We still close on time.
Thanks, Bob
Mandy Liu
I had a fantastic experience working with Ibrahim in serving our mutual clients. From day one to the close of escrow, he brought the perfect combination of professionalism, efficiency, and genuine care. Ibrahim made the entire loan process smooth, consistently keeping everyone informed and ensuring everything moved forward seamlessly. His clear communication and commitment to excellence truly made...I had a fantastic experience working with Ibrahim in serving our mutual clients. From day one to the close of escrow, he brought the perfect combination of professionalism, efficiency, and genuine care. Ibrahim made the entire loan process smooth, consistently keeping everyone informed and ensuring everything moved forward seamlessly. His clear communication and commitment to excellence truly made a difference. I can’t wait to work with him again - five stars aren’t enough for the level of service he delivers! Highly recommend!Read MoreRead Less
Julie Rogers
Very fast and efficient. Michael was also very clear when explaining information and easy to talk to. Thank you again!
Ed Strickland
I really felt he had my best interest at heart. He listened to my past issues and formulated a path to get my credit to an acceptable level. I really appreciated his expertise and help!!!!
Silverbackiii
Not clear on mortgage program description and difficult to get clarification
Skylar Swiecki
Reply from Skylar Swiecki:

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and ...Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. It is our process to have our team members specialized in different roles. My role as a licensed mortgage banker is to initially set your loan up in reference to the terms and structure, while our processing team will assist you with the underwriting requirements as the loan progresses. Please let me know if there is anything, I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trustRead MoreRead Less

Alexis Peterson
Michelle helped me a lot she didn’t give up on me or my credit an I truly appreciate that honestly I do .
Sai-Kit Chan
I wanted to take a moment to express my sincere gratitude for your assistance with the loan for my condo at Linden in South San Francisco. The process could have been overwhelming, but your patience and willingness to educate me every step of the way made it much smoother and less daunting.

I truly appreciated your prompt responsiveness to my many questions and your consistent professionalism ...I wanted to take a moment to express my sincere gratitude for your assistance with the loan for my condo at Linden in South San Francisco. The process could have been overwhelming, but your patience and willingness to educate me every step of the way made it much smoother and less daunting.

I truly appreciated your prompt responsiveness to my many questions and your consistent professionalism throughout the entire process. Your expertise and clear explanations gave me the confidence I needed to navigate each stage.

Thank you again for your exceptional service and for helping me achieve this significant milestone. I will certainly recommend you to anyone in need of a reliable and knowledgeable real estate lender, and hope to work with you in the future on any refinances I may undertake.Read MoreRead Less
Karen Henriquez Rodriguez
I am very grateful for the services provided by Freddy Lopez and his entire support team. They were very professional and responsive. Their advice and assistance quickly made our dream a reality. They kept me informed at every stage of the process.

The quality of the support was exceptional. They were always attentive and kind, taking the time to listen to our concerns, and their explanations were ...I am very grateful for the services provided by Freddy Lopez and his entire support team. They were very professional and responsive. Their advice and assistance quickly made our dream a reality. They kept me informed at every stage of the process.

The quality of the support was exceptional. They were always attentive and kind, taking the time to listen to our concerns, and their explanations were always clear and easy to understand.

The service was very efficient and fast. I highly recommend their services.

Thank you, Freddy.Read MoreRead Less
Patrick Shanahan
This was the 2nd time I have worked with Jeannie and I could not be happier with the experience both times. She is incredibly responsive and made sure to move the process along as efficiently as possible. I highly recommend Jeannie and Rocket Mortgage