Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Iraida De Jesus
Michael was very helpful through the entire process. He communicated effectively and was very responsive. He provided several customized options and helped me choose the best for me.
Nick Scarcella
Very patient, knowledgeable, and friendly too - Gio helped make the process smooth and easy.
Laura Koga
I can't say enough great things about Joseph! He made what can be an incredibly nerve wracking experience an actual pleasure. He always took my calls and answered my endless questions with extreme politeness and professionalism, even when I was probably driving him nuts. We developed a great communication rapport that helped keep me as ease. I would highly recommend him to everyone. Thank you ...I can't say enough great things about Joseph! He made what can be an incredibly nerve wracking experience an actual pleasure. He always took my calls and answered my endless questions with extreme politeness and professionalism, even when I was probably driving him nuts. We developed a great communication rapport that helped keep me as ease. I would highly recommend him to everyone. Thank you Joseph for helping me get my new home! You are excellent at what you do.Read MoreRead Less
Haru Mann
very helpful and realistic
Heather Brown
Where do we start highly recommend Jason for your mortgage needs he’s very professional knowledgeable efficient and very very good at his career thank you so much for making my fiancé Hunter and I extremely happy making this happen for us!!! You do deserve a raise!!!!!! Happy Holiday’s and thanks again for getting this done and making us so happy with our purchase!!!
Mike Ritchey
Worst experience ever with Rocket. Have been a Rocket client for many years, but if this was my first experience I would never return. Unprofessional and nonresponsive. My wife had to contact him one day on his cell just to have him answer the phone and he was with his kids in the car.
Brandon Pyke
Reply from Brandon Pyke:

Thank you for taking the time to leave a review. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I sincerely apologize if there was an opportunity where I could have better assisted you throughout your process. It is always my priority to respond to my clients in a timely manner. I would never intend to leave any of my ...Thank you for taking the time to leave a review. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I sincerely apologize if there was an opportunity where I could have better assisted you throughout your process. It is always my priority to respond to my clients in a timely manner. I would never intend to leave any of my clients feeling this way. Please let me know if there is anything I can do for you in the future, it would be my pleasure to assist if given the opportunity to re earn your trust.Read MoreRead Less

Gavin Ibern
Carter was great and made the interview process smooth
Angel Lynn
Dyllon made sure to help us with everything we needed and more! Always reassured me if I was ever worried or uneasy.. he helped us from start to finish!! Would deff recommend !
Amelia Prasad
How did I get so lucky to find Jordan!? I started with a tentative situation, a new job, plenty of real estate up in the air from family, and wanting to set out on my home ownership journey. Jordan made so many things possible for me! He checks in regularly, even if it's been a few weeks to a few months. He's very personable and is someone you can definitely trust! All in all wonderful to work ...How did I get so lucky to find Jordan!? I started with a tentative situation, a new job, plenty of real estate up in the air from family, and wanting to set out on my home ownership journey. Jordan made so many things possible for me! He checks in regularly, even if it's been a few weeks to a few months. He's very personable and is someone you can definitely trust! All in all wonderful to work with, I can't recommend him enough!Read MoreRead Less
Tanner Kidwell
Very nice guy. It was very easy to work with him and we went through probably the quickest short sale in history in part thanks to him.