Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Melody Hat
Should be 0 instead. Never again
Matt Oetting
Reply from Matt Oetting:

Hello Melody,

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high-quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client ...Hello Melody,

Thank you for taking the time to leave a review. At Rocket Mortgage, we take great pride in delivering high-quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where we could have better assisted you. We were unable to locate your file but certainly want to make sure your concerns are addressed. Please reach back out to Client Relations at 313-782-8714 if you would like to discuss this further.Read MoreRead Less

lobmeyer90
Andrea was incredibly helpful in purchasing my home. She made sure to keep on top of what was needed and when, ask questions and clarified when I was confused about the next step, and let me know when things were not adding up.
Minerva Martin
Tresa - was an amazing partner in the home-buying process. I am so appreciative of her patience and professionalism. Thank you so much for all your help and support through the process.
Excellent personalized customer service!! Always had the answers and checked in often to make sure all the "i's" and "t's" were dotted and crossed. It was a pleasure to do business with Menal.
Dylan Hinz
Branden was amazing. When we had a question or anything he would answer it with his knowledge of any issue we had. Will definitely be using him in the future for when I buy duplexes.
Magneto
I recently worked with Omar Williams-Pope as my loan officer, and I couldn't be more pleased with the experience. From the beginning, Omar was attentive, knowledgeable, and incredibly helpful in guiding me through the entire home loan process. He was always available to answer my questions, provided clear explanations, and made sure I understood every step. Omar's professionalism and dedication to...I recently worked with Omar Williams-Pope as my loan officer, and I couldn't be more pleased with the experience. From the beginning, Omar was attentive, knowledgeable, and incredibly helpful in guiding me through the entire home loan process. He was always available to answer my questions, provided clear explanations, and made sure I understood every step. Omar's professionalism and dedication to finding the best loan options for me were truly impressive. I highly recommend Omar to anyone looking for a reliable and expert loan officer. Thank you, Omar, for making my home-buying journey smooth and stress-free!Read MoreRead Less
Jo Beckman
I recently had the pleasure of working with Laith to close my mortgage, and I couldn’t be more satisfied with the experience. From the very beginning, he was incredibly professional, knowledgeable, and supportive.

Laith guided me through every step of the process, ensuring that I understood all my options and felt confident in my decisions. He was always available to answer my questions, no matter ...I recently had the pleasure of working with Laith to close my mortgage, and I couldn’t be more satisfied with the experience. From the very beginning, he was incredibly professional, knowledgeable, and supportive.

Laith guided me through every step of the process, ensuring that I understood all my options and felt confident in my decisions. He was always available to answer my questions, no matter how small, and provided clear and concise explanations.

What stood out the most was his dedication to making the process as smooth and stress-free as possible. He went above and beyond to ensure that everything was handled efficiently and accurately, which made a significant difference in my overall experience.

I highly recommend Laith to anyone in need of mortgage services. His expertise and commitment to client satisfaction are truly exceptional.

Thank you, Laith, for all your hard work and support!Read MoreRead Less
Newton Mignott
We had the pleasure of working with Ameer Chahine during our recent loan process, and we cannot recommend him highly enough. Ameer’s expertise in the field was evident from the start, and his thorough understanding of the loan process made everything seamless. His helpful, friendly, and professional demeanor truly set him apart. He was always available to address any questions or concerns, and his...We had the pleasure of working with Ameer Chahine during our recent loan process, and we cannot recommend him highly enough. Ameer’s expertise in the field was evident from the start, and his thorough understanding of the loan process made everything seamless. His helpful, friendly, and professional demeanor truly set him apart. He was always available to address any questions or concerns, and his clear communication made a potentially stressful experience much easier to navigate. If you’re in need of a knowledgeable and dedicated professional for your loan needs, Ameer Chahine is the person to turn to.

Ameer needs to be promoted higher in the Rocket Mortgage company because he has all the attributes to create higher levels of business.Read MoreRead Less
Anthony J. Alvarez
Mr. Joseph was awesome throughout the entire process of our home loan process. Very knowledgeable, friendly, and truly has a passion for helping people. I would recommend him to anyone that needs a home loan or anything.
Carter was absolutely amazing. He mad the process so much easier on us. Thank you