Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Kevin Brotherton
Derek was awesome to work with and was very knowledgeable. He was down to earth and easy to work with and was there every step of the way. Derek made sure I had all of the tools I needed in order to get through the home buying process and truly cared to check in on me to see how I was doing and to ask if there was anything he could do for me. 10/10 I would highly recommend Derek to anyone looking ...Derek was awesome to work with and was very knowledgeable. He was down to earth and easy to work with and was there every step of the way. Derek made sure I had all of the tools I needed in order to get through the home buying process and truly cared to check in on me to see how I was doing and to ask if there was anything he could do for me. 10/10 I would highly recommend Derek to anyone looking to buy a home.Read MoreRead Less
Jeffrey Lewent
Matt was awesome from beginning to end. Knowledgeable, affable and efficient. He had answers to all of my questions and made the process so easy and enjoyable for me. I hope I have a chance to work with him again!
Bethany Mendoza
Zachary was wonderful to work with! He was informative and communicated each step of the process! As a realtor, communication is also key to a successful transaction and Zachary was on top of it and my client was well informed.
Jim Baxter
Mike was a big help. Although our process is not done yet, he did what he said he would do - and in a very timely fashion. Thanks a lot!
Stacey Clouse
If I could give a million stars, I would. Kwesi (Q) at Rocket Mortgage didn’t just help me secure a loan—he saved my dream home and my sanity. After being strung along for weeks by another lender who overpromised and underdelivered, I was left with just two weeks to close. I was stressed, exhausted, and on the verge of losing the home I had worked so hard to secure.

And then came Q.

From the moment ...If I could give a million stars, I would. Kwesi (Q) at Rocket Mortgage didn’t just help me secure a loan—he saved my dream home and my sanity. After being strung along for weeks by another lender who overpromised and underdelivered, I was left with just two weeks to close. I was stressed, exhausted, and on the verge of losing the home I had worked so hard to secure.

And then came Q.

From the moment we connected, he was responsive, kind, and empathetic—but most of all, he was lightning fast and razor-sharp in getting things done. In a process that often feels cold and transactional, Q was a beacon of warmth, professionalism, and humor. He took on my situation like it was his own, answering my frantic messages immediately, keeping me updated at every turn, and reassuring me with an ease that only comes from absolute confidence in his expertise.

Not only did he deliver ahead of schedule, but he did it with a level of care and joy that made me feel like I wasn’t just another client—I was family. Honestly, at this point, I feel like we should be attending each other’s Christmas parties because that’s how much I trust and appreciate him.

If you are lucky enough to have Q as your loan officer, consider yourself in the best hands possible. He turned a nightmare into a dream, and for that, I will forever be grateful.

Thank you, Q, for being the absolute best in the business. You have my lifelong recommendation!Read MoreRead Less
Mike Hodapp
Dan is extremely talented and professional with your mortgage needs. He was able to help us navigate through the process expeditiously. Highly recommend Dan as your next mortgage lender.
Eddie Echeverry
Rafaela is very informative, patient, and responsive! She answered all of my questions and was very patient when doing so.
Melanie
Michael is very knowledgeable and professional. He always responded in a timely manner.
Derrick Smith
She has been extremely helpful and really responsive! She took over my case right away and got everything resolved quickly!
Richie Thomas
Outstanding job with assisting me in bringing up my credit score. Thank you!