Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Grace Gomes Real Estate Professional
Tom is an excellent professional with a great work ethic!

As a Realtor, it's very important to connect with a lender who can deliver outstanding services!
Recently I had the pleasure of working with Tom and was very pleased with the outcome!
He solved a situation that another lender couldn't, and our client was able to buy her home with the best rate and loan type.
Tom is prompt, knowledgeable ...Tom is an excellent professional with a great work ethic!

As a Realtor, it's very important to connect with a lender who can deliver outstanding services!
Recently I had the pleasure of working with Tom and was very pleased with the outcome!
He solved a situation that another lender couldn't, and our client was able to buy her home with the best rate and loan type.
Tom is prompt, knowledgeable and a pleasure to work with!
5 starts all the way!Read MoreRead Less
Tim Hinze
What I learned from my second mortgage with Rocket is have a great Realtor.They gave me the wrong closing number which resulted in two wire transfers.They gave me the wrong location for the closing.My first review of Kristie was great, this one was a total failure.Stay far away from Rocket or get yourself a great Realtor .
Kristie Tyer
Reply from Kristie Tyer:

Dear Timothy,

I wanted to respond to your review first, by expressing my regret in falling short of your expectations, and second to stress that it was not my intent to leave you feeling this way. As a Licensed Expert, it is my top priority to set my clients up for success. I see that a member of our client relations team attempted to reach out to you. If provided the opportunity, I assure ...Dear Timothy,

I wanted to respond to your review first, by expressing my regret in falling short of your expectations, and second to stress that it was not my intent to leave you feeling this way. As a Licensed Expert, it is my top priority to set my clients up for success. I see that a member of our client relations team attempted to reach out to you. If provided the opportunity, I assure you that I am certainly here for you in the future.Read MoreRead Less

Nathaniel McGoat
Alex is great. He adapted to my night-shift schedule, and he was friendly throughout my closing.
Alex Baker
I've bought and sold a number of homes, both for myself and as investments. It's ALWAYS stressful, so it's nice to have people in your corner that stay on top of things, help address inevitable problems as they pop up, keep you informed without having to chase them down, know what they're doing, and are genuinely nice while doing it! Mike is one of those people.
Sarah Manske
Nathan was on top of getting my loan processed and approved! Very kind!
Alejandro Rodriguez
My experience with Taylor was incredible, her knowledge, experience, and support made me achieve my dream of buying my first home. The information he gave me from the beginning was clear. I highly recommend Taylor as his banker for the purchase of his home.
Meghan Adams
Anthony was very easy to communicate with, he would answer inquiries very quickly or pass questions along to the right person if needed. The home buying process with him was seamless.
Justin Hill
Jesse is the reason we went and stayed with Rocket. From the very beginning of our journey over a year ago he was kind, helpful, knowledgeable and consistent in every aspect of his job. If he said he was going to follow up he did so without fail, if I had a random question out the blue he would answer inhumanly fast. Even after his role was complete Jesse even helped us escalate an issue when we ...Jesse is the reason we went and stayed with Rocket. From the very beginning of our journey over a year ago he was kind, helpful, knowledgeable and consistent in every aspect of his job. If he said he was going to follow up he did so without fail, if I had a random question out the blue he would answer inhumanly fast. Even after his role was complete Jesse even helped us escalate an issue when we really needed it. You can tell he genuinely cares about his clients and their experience. I can honestly say our home purchase wouldn’t have been possible without him. If I could give more than 5 stars I would!Read MoreRead Less
Crissy Mcgee
I would choose to use him over and over. The process was easy and stress free!
Rick Force
Darius was a pleasure to work with. He was very responsive and accessible.