Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Democracy Matters
Awesome experience working with Loan officer Nate! As a realtor, we experience lots of stressful lending situations but this one was completely stress free for me and my client.! Thank you Nate🤗👍
Patti Sanderson
Daryn was very professional, articulate, and knowledgeable. He helped me understand how credit bureaus work and report credit. He also helped my husband attain over a 700 credit rating. We were able to refinance. Thanks Daryn
Katiria Seda
Excelente todo un profesional, amable y paciente, y busca la manera de ayudarte
Sarah Somrock
Matt did an excellent job explaining the process to us and to End and discussing all of the details that are factored into the rates. He also was able to help us expedite the acquisition of our loan and did a remarkable job communicating, and keeping us in the loop on everything. Thank you, Matt!
Raini Nelson
My husband and I were first time homebuyers and Dan was amazing at helping us through the process and explaining everything! Buying a home is quite the process and Dan helped to ensure a seamless experience!
Jorge Arredondo
Thank you very much for your help in acquiring the new property. You and your team are truly exceptional. When we first spoke on the phone, I explained my situation and what other lenders couldn't do, as well as the difficulties they caused. After a month and a half of working with Rocket Mortgage, my loan was approved. You even helped me pay off some of my credit card debt. Thank you so much, ...Thank you very much for your help in acquiring the new property. You and your team are truly exceptional. When we first spoke on the phone, I explained my situation and what other lenders couldn't do, as well as the difficulties they caused. After a month and a half of working with Rocket Mortgage, my loan was approved. You even helped me pay off some of my credit card debt. Thank you so much, Brenton!Read MoreRead Less
Chris Sainz
Dalton was great during the sales process, but after deciding on Rocket as my lender I was not pleased with the ongoing quality of service and felt like I received uninformed, and then unresponsive guidance on navigating rate movement prior to closing.
Dalton Reiche
Reply from Dalton Reiche:

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through ...Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you through any changes that took place. I understand that you spoke with our Client Relations team regarding the concerns mentioned. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Isidore Salas
Cara was super helpful throughout out our home purchase process. Because of her engagement we were able to close within 17 days!
Mendy McHugh
Dartrell was helpful and available anytime. He answered all the questions and provided information needed. Thank you!
Leigh Cooper
Jeannie was very helpful as I waffled for a year about when to buy and then sent me everything I needed when I jumped into the market. I do suggest banking with Charles Schwab when working with Rocket as you get a significant deduction on interest rates. The process was as stress free as buying a house can be -- I say as a first time home buyer.