Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Marcos Sepulveda
Tracie was absolutely amazing!
She helped us get an offer letter in a time crunch. She walked us through all the first time home owner loan information and answered numerous calls that really helped us stay informed on all of the details of getting a loan. Her customer service and communication was 10/10, she even helped us after hours. I would highly recommend her as she is extremely knowledgeable...Tracie was absolutely amazing!
She helped us get an offer letter in a time crunch. She walked us through all the first time home owner loan information and answered numerous calls that really helped us stay informed on all of the details of getting a loan. Her customer service and communication was 10/10, she even helped us after hours. I would highly recommend her as she is extremely knowledgeable about this process and we would definitely use her again for future purchases.Read MoreRead Less
Anuu Roop
Working with Christina was a game-changer, her transparent communication and commitment made the process effortless.
Clifton Driver
I have to say Mitchel and his team provided excellent service in all facets of the loan process. I’m a California Realtor and my buyer client decided to use Mitchel instead of using a local lender. From the first conversation I had with Mitchel, I was impressed with his communication and determination to help get my client a mortgage loan that the previous 3 lenders were unable to do.
Mitchel and ...I have to say Mitchel and his team provided excellent service in all facets of the loan process. I’m a California Realtor and my buyer client decided to use Mitchel instead of using a local lender. From the first conversation I had with Mitchel, I was impressed with his communication and determination to help get my client a mortgage loan that the previous 3 lenders were unable to do.
Mitchel and his team were easy to reach, always returned phone calls/texts in a timely manner, gave clarity to our homebuyer client from beginning to the end of escrow, worked with me on a daily basis giving loan status updates, asking if I needed any additional help. Immediately after we submitted our offer on the home, Mitchel called the home seller’s agent in support of our buyer, showing confidence by assuring the seller that our buyer was a qualified one…this really helped get our offer accepted!
Also, being in California, I am two hours behind Mitchel. There were many times throughout the escrow process that he was easy to reach after hours, and this was HUGE!
I have worked with a lot of mortgages lenders and I can honestly say that Mitchel and his team, including Alicia Maddox, were one of the very best teams I’ve worked with. I look forward to working with them again soon and have the upmost confidence they will take great care of any client I bring to them.
I HIGHLY recommend them!Read MoreRead Less
Terry Waltemath
Thank you Sheree !! You’ve been absolutely amazing! You got my score up 75 pts in one week ! I can now get closed on my new house ! And that has eased my stress level down and begin to get my retirement home ! Thank you so so much !!
Zac McDonald
Paul was absolutely great to work with. He answered any and all questions I had and really made sure I understood the process of buying my first house. He's really someone you can relate to and feel comfortable talking to without feeling pushed to do anything you're not comfortable with. He really cares that you were comfortable with every step of the process. I will recommend Rocket Mortgage and ...Paul was absolutely great to work with. He answered any and all questions I had and really made sure I understood the process of buying my first house. He's really someone you can relate to and feel comfortable talking to without feeling pushed to do anything you're not comfortable with. He really cares that you were comfortable with every step of the process. I will recommend Rocket Mortgage and Paul to every person I know looking to buy or even refinance their home.Read MoreRead Less
Destiny Damron
Tre made this whole process very cut and dry. I loved the ease. Great attitude and quick responses. He told me what I needed to work on, and we got everything resolved within a couple weeks.
Amanda Lynn
Frank was a pleasure to work with. He was always kind and helpful, happy to explain things, and he made himself extremely available and easy to reach any time. He was also very proactive when we put in an offer, contacting the listing agent to communicate why our offer was attractive from an easy closing standpoint. We felt very taken care of and in good hands. I would recommend Frank to anyone.
Steve Garza
Chris went over and beyond on helping us with our home loan. As a first time home buyer, I had a lot of questions. Chris took the time to explain how the process works and any questions I had. He kept us informed and up to date with constant communication. Chris you made our first home loan experience a memorable one. Thank you so much for all you did.
Francisco Flores
Pat is an absolute rock star ! He made the buying process so easy, as a first time buyer I was pretty nervous but Pat always made sure to follow up and walk me through any questions I had. His communicating skills are next level and he will do everything in his power to find you the best deal ! Thank you so much Pat !
Jennifer Wesesky
Scott was absolutely amazing. He did regular check ins through our entire house buying process even when he didn’t know or have the answer he always found it for us! I would recommend Scott to anyone who is in the home buying process! I have even recommended him to multiple people since our purchase 3 months ago.