Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

David Cox
Extremely helpful during this process
HotWaffle55
We loved working with Tracy! She was always friendly, informative, and easy to reach!
Walter Rodriguez
Just great working with Roberto. Truly help me with everything throughout this process.
Dallas Petrey
Derrick was extremely helpful from the beginning to the end. He made my experience with buying a home a lot better. He was always there if I had any questions. Very professional and an awesome person to have helping you.
Dalton Karow
Jacob, has done a fantastic job and has been so supportive in my home purchasing process. It has been a long process but he made it well worth it. I will be referring everyone to Jacob in the future !
Mitch Wilkinson
Huge help in establishing a financial plan for my loan, and guided me every step of the way for my home selling and buying process!
Breighanna Martinez
Communication was on his time only. Asked to verify many times about seller credits getting used appropriately and found out at signing at closing we lost out on 1500 dollars due to him and his counterpart Denis Kurbegovic poor communication. Then they were unreachable at the time of closing to address the issue
Ryan Spadafore
Reply from Ryan Spadafore:

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. I do see that your concerns were escalated to our senior research team already. Please know I am here for you in the future,...I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. I do see that your concerns were escalated to our senior research team already. Please know I am here for you in the future, if given the opportunity.Read MoreRead Less

Tina Lenker
Brian jumped in when our original lead went on leave and left us hanging without any explanation. After 3 phone calls and no answers, Brian took over out process and got us into a better deal financially. Would work with him again if I would need to.
vaughn west
He was very helpful and patient
Lisa Campbell Robbins
Madyson was very friendly, communicative and informative throughout the whole process. Highly recommend working with her.