Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

Converge
Outgoing and informative. He relayed to me exactly what I needed to know and didn’t shy away from being realistic. He keeps a good balance of being respectful with something like finances without sugar coating.
Amanda Truman
Hailee did a great job. She was always easy to contact and she was great at keeping me updated during the process. Letting me know what she needed from me. I would definitely recommend her for anyone looking to buy in the future.
David Newman
Jose is AWESOME! Very informative, great communication, and a delightful person. Even at such a large company, I felt like a person to him, not just another number. If Jose is your loan officer, I guarantee you'll be happy with your experience!
Vera Shilobod
Mike is an all round great human and great loan officer!
He's very knowledgeable, personable, professional and puts his all in every transaction and puts clients' interests first!

He's a great communicator and a fantastic closer!

You want to buy a property and have it close in a timely manner? Then, look no further! Mike is the guy!

Working with Mike several times has been a blessing.
Hence, I'm ...Mike is an all round great human and great loan officer!
He's very knowledgeable, personable, professional and puts his all in every transaction and puts clients' interests first!

He's a great communicator and a fantastic closer!

You want to buy a property and have it close in a timely manner? Then, look no further! Mike is the guy!

Working with Mike several times has been a blessing.
Hence, I'm looking forward to closing many more transactions with him!Read MoreRead Less
Susan C Rye
Roberto really knows what he is doing. He is a valuable asset in improving your credit score. Thanks a lot, Roberto!
Hao Nam Tran
Easy going, very please with the experience. Bill help me with my first home. Overall good guy
Just Me
The estimate provided to me which I relied on to choose Rocket Mortgage was inexcusably wrong. I have requested a line item detail of "Adjustments and Other Credits" from that estimate but am told that info isn't available. How convenient.

In the end, Adjustments and Other Credits was off by $9,318.96. This should be illegal. I feel like I have been to the sleaziest used car dealership in ...The estimate provided to me which I relied on to choose Rocket Mortgage was inexcusably wrong. I have requested a line item detail of "Adjustments and Other Credits" from that estimate but am told that info isn't available. How convenient.

In the end, Adjustments and Other Credits was off by $9,318.96. This should be illegal. I feel like I have been to the sleaziest used car dealership in the country.Read MoreRead Less
Peter Nuttall
Reply from Peter Nuttall:

Dear Jeffrey,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted...Dear Jeffrey,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than 5 stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage, we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you. Please know I will be available if given the opportunity to re-earn your trust in the future.Read MoreRead Less

Maria Gavin
Jordan was fabulous to work with... No matter what we needed or when, he was there to help. Everything was done from the comfort of my couch and could not have been easier! Will work with him again!
JR Schnebelt
I want to express my appreciation for everyone involved in their ability to navigate my home buying process from beginning to end and getting me to the closing table quickly and smoothly.

I specifically want to highlight the professionalism, knowledge, excellent communication skills, and dedication of Brooke in finding me the best deal, patience throughout the process, and ability to navigate all ...I want to express my appreciation for everyone involved in their ability to navigate my home buying process from beginning to end and getting me to the closing table quickly and smoothly.

I specifically want to highlight the professionalism, knowledge, excellent communication skills, and dedication of Brooke in finding me the best deal, patience throughout the process, and ability to navigate all situations. She is a top-notch communicator, keeping me apprised of each step and they truly went above and beyond for me. Brooke was invaluable to me throughout the whole process.Read MoreRead Less
Denise Ingram
Lorans is the best! I have bought and sold homes throughout my life and I can’t remember an easier loan application process. Not only is he great and knowledgeable at his job, most important to me is he is a kind human being. This home buying process is very stressful with many people coming at you at once. Lorans added a breath of fresh air. I highly recommend him.