Rocket Mortgage - Purchase Team Reviews

Rocket Mortgage Reviews - Purchase Team

Rocket Mortgage - Purchase Team's Reviews

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Mona A.Rahim
Jack is very professional in customer service, understanding the customer's needs and situation offering the best scenario, and working for their best interest. we have been with Rocket Mortgage for 15 years and will continue doing business with them
Brandon West
Rosa has been great throughout the home buying process. Was very knowledgeable and was there when I had any questions!
Rahad Abir
Fantastic! A great guy! Everything was so quick!
Jerry helped us to buy our first home - he was knowledgeable, professional, and patient - an excellent resource for us!
Patricia Colón
Marty was fantastic. He took his time explaining everything to me and answering any and all questions I had. He made the process go so smoothly and made me feel at ease during such a stressful time. I would definitely recommend him to any of my friends.
Pat Lietaert
This is the 2nd house my wife and i have purchased, each under Jerry's supervision. His guidance through our first time home buying experience, as well as this new adventure cannot be understated. Jerry is one of the most professional gentleman I've ever had the pleasure to work with, in any industry. His direct, honest approach, methodical problem solving, and industry knowledge, as well ...This is the 2nd house my wife and i have purchased, each under Jerry's supervision. His guidance through our first time home buying experience, as well as this new adventure cannot be understated. Jerry is one of the most professional gentleman I've ever had the pleasure to work with, in any industry. His direct, honest approach, methodical problem solving, and industry knowledge, as well as just being a great guy, make Jerry a confident recommendation. As multiple unique scenarios proved in purchasing our new home, so much can fall off the rails, it will not be Jerry. He has made this happen for us twice now, we couldn't be more grateful for him.Read MoreRead Less
Krystal Payne
Jacob is AMAZING and I would give him 10 stars if I could. He worked with me to close on my home and the experience was exceptional from start to finish. From the beginning, Jacob assured me that he would work diligently to help close my loan quickly and I was pleasantly surprised that he over delivered on his promise. Jacob helped close the loan in only a few weeks - which is virtually unheard of...Jacob is AMAZING and I would give him 10 stars if I could. He worked with me to close on my home and the experience was exceptional from start to finish. From the beginning, Jacob assured me that he would work diligently to help close my loan quickly and I was pleasantly surprised that he over delivered on his promise. Jacob helped close the loan in only a few weeks - which is virtually unheard of for a residential mortgage in NYC! He demonstrated an impressive level of efficiency and expertise.

Throughout the process, Jacob was incredibly quick to respond to all of my inquiries, no matter how big or small. His prompt and clear communication made the entire experience smooth and stress-free. This level of service is rare and highly appreciated.

By far, this has been the best experience I've had closing a loan. Jacob's commitment to his clients, his responsiveness, and his ability to manage the process efficiently and effectively set him apart. I highly recommend Jacob – you will be in excellent hands.
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Brandy Knight
Ralph was great! Very helpful in raising my credit score. He kept communication flowing checking in on progress and was very understanding.
Megan Hefner
I had started my loan with another lender. Dan contacted me while I was in process with my loan and he did a comparison for me and his customer service was so wonderful that I withdrew my loan from the other lender and went through Dan. I can't say enough great things about him and how quickly he made things happen. He is one of the hardest workers I've ever seen!! Would recommend him to anyone!!!...I had started my loan with another lender. Dan contacted me while I was in process with my loan and he did a comparison for me and his customer service was so wonderful that I withdrew my loan from the other lender and went through Dan. I can't say enough great things about him and how quickly he made things happen. He is one of the hardest workers I've ever seen!! Would recommend him to anyone!!! Thanks so much Dan for the fantastic customer service!!!!Read MoreRead Less
Jeremy Kotora
This was our first experience buying a home, and we were very fortunate to be taken care of by Leandre. He was very helpful all the way through.

Regardless what part of the process we were at, Leandre always found time to call us and answer any questions we had. And when I inevitably had follow-up questions, he would find a way to explain it in a way that made sense to me.

I’m grateful we had ...
This was our first experience buying a home, and we were very fortunate to be taken care of by Leandre. He was very helpful all the way through.

Regardless what part of the process we were at, Leandre always found time to call us and answer any questions we had. And when I inevitably had follow-up questions, he would find a way to explain it in a way that made sense to me.

I’m grateful we had someone so diligent and yet easygoing at the same time. Really was a pleasure working with Leandre and I would recommend him to anyone looking to buy a new home! Thanks Leandre!
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